Security Officer - Full Time (Shift Varies)

Caesars Entertainment; Joliet (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team dedicated to providing exceptional service and ensuring safety in a lively environment. As a Security Officer, you will play a crucial role in maintaining a safe atmosphere for guests and employees alike. This position offers a competitive hourly wage, excellent benefits, and the opportunity to work in a fast-paced setting where your contributions truly matter. If you are passionate about service and community safety, this role is perfect for you. Be part of a family-like team that values your input and provides ample opportunities for personal and professional growth.

Benefits

Comprehensive Medical, Dental, and Vision Insurance

Life and Disability Insurance

401(k) Retirement Plan

Generous Paid Time Off (PTO)

Education Assistance Program

Exclusive Team Member Discounts

Holiday Pay

Qualifications

• Must be 21 years or older with a high school diploma.
• Good communication skills and ability to work as a team.

Responsibilities

• Ensure safety and well-being of guests and employees.
• Patrol property and document incidents as per policy.

Skills

Customer Service Skills

Communication Skills

Crisis Management

Teamwork

Education

High School Diploma or Equivalent

Tools

Dispatch Radio

Basic Computer Programs

Job description

Are you passionate about keeping others safe and serving your community? Do you want to be part of a team that feels like family? We take pride in providing friendly, welcoming service at every opportunity! We invite you to help us create amazing experiences that bring people together. Join us and share your enthusiasm! The Security Officer role is a great chance to be part of a lively team while earning a good salary and enjoying excellent benefits.

Essential Functions:

• Strive to offer warm and welcoming service to every customer! Responsible for the safety and well-being of guests and fellow employees.
• Check IDs and ensure all guests are at least 21 years of age to enter the casino.
• Observe and report disruptive or intoxicated persons.
• Provides guidance and offers general escort services, Security Dispatch, and security podiums.
• Patrols all sections of the property to identify safety hazards and breaks in security.
• Interviews, investigate and documents all applicable incidents in accordance with company policy.
• Protects company assets by adhering to Illinois gaming regulations.
• Verifies jackpot payouts.
• Observe money and chip transfers throughout the property.
• Provide medical attention in emergencies to guests
• Ability to effectively communicate over the dispatch radio
• Adheres to all department and company policies and procedures.
• Acts as a role model presents oneself as a credit to Harrah’s and encourages others to do the same.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies
• Maintain an upbeat and positive demeanor in all interactions as well as maintain composure in handling difficult interactions.
• Completes all other duties as assigned.

Requirements:

• 21 years of age or older required.
• High school diploma or equivalent required.
• Valid driver's license required to drive a security vehicle on the property when needed
• Prefer individuals with two years of police, military, or casino security experience
• Updated AED and CPR certification required (Or must be obtained within your first 90 days of employment).
• Must possess good oral and written communication skills along with a good working knowledge of basic computer programs
• Must be able to listen and respond to visual and aural cues
• Must be able to get along with co-workers and work as a team
• Must be able to respond calmly and make rational decisions when handling customer needs and concerns.
• Must present a well-groomed appearance
• Must possess excellent customer service skills.
• Good oral and written communication skills, including tact when dealing with difficult customers; must be fluent and literate in English
• Must be able to work a flexible schedule to include nights, holidays, and weekends.
• Must be able to obtain a Level 2 Illinois Gaming Board license.
• Internal candidates must meet Harrah’s Joliet’s Transfer Eligibility Requirements.

Physical, Mental, and Environmental Demand:

• Must be able to lift up to 40 lbs. and carry objects weighing up to 40 lbs.
• Must be able to work in areas containing secondary smoke, high noise levels, bright lights, and dust.
• Position requires 35% standing, 5% sitting, and 60% walking.
• Requires some kneeling and reaching overhead.
• Must be able to respond calmly in crisis and stressful situations and be able to make rational decisions when handling guest and employee issues.
• Must be able to restrain individuals when a condition of arrest exists physically
• Requires frequent bending, pushing, twisting, climbing, and stooping.
• Must be able to respond to touch, speech, smell, aural and visual cues.
• Must be able to work in a fast-paced environment involving constant public contact.

Compensation & Benefits:

• $18.00 per hour, with additional compensation based on a toke rate.
• Employment Type – Full Time

Benefits Package:

• Comprehensive Medical, Dental, and Vision Insurance to support your health and well-being
• Life and Disability Insurance to provide financial security in unexpected situations
• 401(k) retirement plan to help you save for the future.
• Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs
• Education Assistance program to support your professional development and continuous learning
• Exclusive Team Member Discounts as a recognition of your valuable contribution to the team
• Holiday Pay to ensure you are compensated for recognized holidays

Shift Details :

• Swing Shift: 3:00 pm -11:30 pm
• Late Swing Shift: 5:30 pm - 2:00 am
• Grave Shift: 11:00 pm -7:30 am

Please note that the schedule may vary based on the operational requirements of the business, so flexibility is essential.

Disclaimer:

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).

Caesars Entertainment, Inc. is committed to being an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act, Caesars may provide reasonable accommodations to qualified individuals and encourage both prospective and current employees to discuss potential accommodations with the employer.

The ethos of our Caesars family is guided by our Mission, Vision, and Values. We take immense pride in embodying these values: Together, We Win, All In On Service, and Blaze the Trail, each and every day. Our mission is to "Create the Extraordinary." Our vision focuses on "Creating spectacular worlds that immerse, inspire, and connect you. We do not perform magic; we create it with excellence. #WeAreCaesars." Should you wish to contribute to the creation of magic, we invite you to explore our dynamic and distinctive career opportunities.

As part of the onboarding process for new hires, candidates must obtain an Illinois gaming license and undergo a comprehensive background check. Furthermore, pre-employment drug testing is compulsory for certain positions. Caesars Entertainment, Inc is dedicated to equal opportunity and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic