Public Safety Officer I - Armed (Full Time, 2nd Shift)

Advocatehealth; Downers Grove (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading healthcare provider is seeking a Public Safety Officer I - Armed for their Downers Grove location. This full-time role involves ensuring safety and security through professional service and vigilance. The officer will conduct patrols, respond to emergencies, and maintain training standards. Ideal candidates will have a high school diploma, security experience, and required certifications. Join a team dedicated to providing a secure environment for patients and staff.

Qualifications

• Minimum 1 year of experience in security, public safety, or customer service.
• Required certifications: Security Officer Healthcare Certification (CHSO), NIMS Compliance, FOID or CCW.

Responsibilities

• Provide security services with a customer-service approach.
• Conduct interior and exterior patrols, perform safety inspections.
• Respond to workplace violence and emergencies.

Skills

Customer Service

Professionalism

De-escalation

Education

High school diploma or GED

Tools

Firearms

Job description

Public Safety Officer I - Armed (Full Time, 2nd Shift)

Join to apply for the Public Safety Officer I - Armed (Full Time, 2nd Shift) role at Advocate Health.

Position Details

• Location: Good Samaritan Hospital, Downers Grove, IL
• Full Time; 2nd Shift
• 4-day work week, every other weekend off
• Two 12-hour shifts and two 8-hour shifts

Responsibilities

• Provide security services with a customer-service approach, ensuring professionalism, fairness, and compassion.
• Maintain a professional appearance and demeanor to inspire confidence among patients, visitors, and staff.
• Conduct interior and exterior patrols, perform safety inspections, manage patient valuables, and conduct contraband searches.
• Respond to workplace violence, service calls, and emergencies, including de-escalation and use of force when necessary.
• Investigate incidents, complete reports, and escalate issues appropriately.
• Coordinate with law enforcement and first responders, and deliver security awareness education.
• Maintain training standards and certifications, including de-escalation, hemorrhage control, CPR, and TASER use.
• Assist with traffic and crowd control, parking enforcement, and community-oriented patrolling.

Qualifications

• High school diploma or GED
• Minimum 1 year of experience in security, public safety, or customer service responding to emergent situations
• Required certifications: Security Officer Healthcare Certification (CHSO), NIMS Compliance, FOID or CCW, and others as specified
• Willingness to carry a firearm and meet physical and training requirements

Physical and Working Conditions

• Ability to sit, stand, walk, and drive; lift up to 35 lbs.; operate firearms and equipment
• Exposure to potentially hazardous situations and emotionally charged environments
• Must be physically fit and capable of restraining individuals when necessary

Additional Information

This role requires a mature judgment, sound reasoning, and the ability to handle stressful situations with professionalism. Training and certifications must be maintained as per departmental standards.