Security Officer Full Time Patrol Customer Care

Allied Universal; Wyandotte (MI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career growth

Benefits package

Job summary

Allied Universal in Wyandotte, MI is seeking a Security Officer Full Time Patrol Customer Care to protect clients across industries, including chemical/petrochemical locations. You will patrol, monitor access, and provide exceptional customer service in a fast-paced environment.

This role emphasizes teamwork, reliability, and integrity, with a daytime schedule and $18 per hour pay. You’ll use computers for badge access and reporting while supporting site safety and incident response.

Qualifications

• High school diploma or equivalent.
• Background check required in accordance with laws.
• Drug screen may be required.
• Licensing requirements vary by state/local laws.
• Age 18+ for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures and site policies.
• Respond to incidents, alarms, spills, access concerns following site protocols.
• Conduct regular unarmed patrols of buildings and perimeter to deter unauthorized activity.
• Monitor restricted access, verify credentials, and document visitor activity.
• Complete patrol logs and incident reports for leadership and site contacts.

Skills

Customer service

Computer literacy

Access control experience

Badge access experience

Education

High school diploma or equivalent

Tools

Computer/Tablet

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Patrol Customer Care in Wyandotte, MI, you will serve and safeguard clients in a range of industries such as Chemical/Petrochemical, and more. As an Unarmed Patrol Officer at a chemical and petrochemical location, you will monitor and patrol assigned areas, conduct access control activities, and remain visible to help deter security-related incidents. You will use computer or tablet systems to support badge access and reporting while delivering exceptional customer service and communication. Join Allied Universal’s agile, reliable, innovative team, where a caring culture, teamwork, and integrity put people first.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

DayTime Tue 08:00 AM - 04:30 PM Wed 08:00 AM - 04:30 PM Thur 08:00 AM - 04:30 PM Fri 08:00 AM - 04:30 PM

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities at a chemical and petrochemical location.
• Respond to incidents, alarms, spills, access concerns, and other critical situations in a calm, problem-solving manner, following site protocols and notifying appropriate personnel.
• Conduct regular and random unarmed patrols of buildings, process areas, parking areas, access points, and the perimeter to help identify unusual conditions and help to deter unauthorized activity.
• Monitor access to restricted areas, verify credentials as directed, and document visitor, contractor, and delivery activity in accordance with site requirements.
• Complete accurate patrol logs, incident reports, and other required documentation, and communicate observations to Allied Universal leadership and site contacts.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.