Security Officer Full Time Mall Patrol

Allied Universal; Maryland; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Career growth opportunities

Health benefits and retirement plan

Employee discounts and perks program

Job summary

Allied Universal is seeking a Security Officer for a full-time mall patrol role in Nottingham, MD. The position involves patrolling retail areas, providing high-quality customer service, and maintaining a visible security presence to deter incidents.

The role requires a high school diploma or equivalent, 21+ years of age, and successful completion of a background check and drug screening as required by law.

Qualifications

• High school diploma or equivalent is required.
• Customer service experience is preferred.
• Background check will be conducted in accordance with laws.
• Drug screening required where permitted by law.

Responsibilities

• Provide customer service to tenants, shoppers, visitors, and staff by following site procedures and, when appropriate, emergency response actions.
• Conduct regular and random unarmed patrols through the retail property, including common areas and entrances.
• Respond to incidents and concerns calmly, following escalation and reporting procedures.
• Monitor access points to deter unauthorized entry and theft.
• Document patrols and incidents accurately and communicate information to site leadership and Allied Universal management.

Skills

Customer service

Communication

Patrol

Teamwork

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Mall Patrol in Nottingham, MD, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Security Officer at a retail and mall location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and provide exceptional customer service to guests, tenants, and visitors. You will communicate professionally, respond to concerns, and support a welcoming environment through teamwork, reliability, integrity, and a caring people-first approach.

Position Type: Full Time

Pay Rate: $18.70 / Hour

Job Schedule:

DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMFri03:00 PM - 11:00 PMSat03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to tenants, shoppers, visitors, and/or staff by carrying out site-specific procedures, policies, and when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols throughout the retail property, including common areas, parking areas, entrances, and perimeter locations, to help identify and report unusual activity or conditions.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, following established escalation and reporting procedures.
• Monitor access points and observe activity throughout the location, helping to deter unauthorized entry, theft-related activity, and/or policy violations.
• Document patrols, incidents, observations, and interactions accurately and communicate relevant information to site leadership and Allied Universal management.

Minimum Requirements:

• The ability to lift more than 20 pounds is preferred.
• Customer service experience is preferred.
• Must be 21 years of age or older
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.