Security Officer Full Time Lobby Reception

Allied Universal; Irving (TX); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Smart tools

Career growth

Benefits package

Perks program

Job summary

Allied Universal in Irving, TX is seeking a Security Officer Full Time Lobby Reception to greet visitors, manage access, monitor alarms, and support a secure, welcoming environment at a premier commercial real estate location.

You will respond to incidents calmly, verify credentials, and provide courteous customer service to tenants, vendors, and guests, with ongoing training and growth opportunities offered by the company.

Qualifications

• Minimum 1 year of security-related experience.
• Access control and badge experience preferred.
• Alarm panel experience preferred.
• Comfortable using a computer or tablet preferred.
• Customer service experience preferred.

Responsibilities

• Provide customer service to tenants, visitors, and vendors at a commercial real estate front desk by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Monitor visitor access, verify credentials, issue visitor passes as directed, and maintain accurate visitor and contractor records.
• Answer incoming calls, provide directions and general building information, and communicate routine requests to appropriate building personnel.
• Observe lobby activity and access points, report unusual conditions or security-related concerns, and help to deter unauthorized access.
• Respond to incidents and critical situations in a calm, problem-solving manner and notify appropriate personnel according to site procedures.

Skills

Customer service

Access control

Security procedures

Emergency response

Communication skills

Education

High school diploma or equivalent

Tools

Alarm panel

Computer/Tablet proficiency

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Lobby Reception in Irving, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Officer at a premier commercial real estate location, you will welcome visitors, manage access control and badge processes, monitor alarm systems, and provide outstanding customer service. You will serve as a visible, professional presence while supporting a secure and welcoming environment. Allied Universal values agile, reliable, and innovative professionals who put people first, collaborate through teamwork, and act with integrity.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

• Mon 10:00 PM - 06:00 AM
• Tue 10:00 PM - 06:00 AM
• Wed 10:00 PM - 06:00 AM
• Thur 10:00 PM - 06:00 AM
• Fri 10:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to tenants, visitors, and vendors at a commercial real estate front desk by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Monitor visitor access, verify credentials, issue visitor passes as directed, and maintain accurate visitor and contractor records.
• Answer incoming calls, provide directions and general building information, and communicate routine requests to appropriate building personnel.
• Observe lobby activity and access points, report unusual conditions or security-related concerns, and help to deter unauthorized access.
• Respond to incidents and critical situations in a calm, problem-solving manner and notify appropriate personnel according to site procedures.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.