Security Officer Full Time Front Desk Guest Services

Allied Universal; Rock Hill (SC); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Health insurance

401k plans

Perks program discounts

Job summary

Allied Universal, North America's leading security and facility services company, is seeking a Security Officer Full Time Front Desk Guest Services in Rock Hill, SC. You will welcome patients, visitors, and staff, provide exceptional customer service, and manage access control at a healthcare location.

Responsibilities include monitoring entry points, issuing visitor passes, and maintaining records while maintaining a professional front desk presence.

Qualifications

• Minimum Requirements: high school diploma or equivalent.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• As a condition of employment, applicants will be subject to a background investigation.

Responsibilities

• Provide customer service at a healthcare facility front desk by greeting visitors, patients, staff, and vendors.
• Monitor entry points and visitor activity, verify credentials and issue passes.
• Assist with directing guests to waiting areas and departments.
• Respond to incidents and emergencies following procedures.
• Maintain a professional front desk presence and deter unauthorized access.

Skills

Customer service

Computer literacy

Age 18+

Background check

Education

High school diploma

Job description

Job Locations

US-SC-Rock Hill

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Front Desk Guest Services in Rock Hill, SC, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Professional in a healthcare location, you will welcome patients, visitors, and staff while providing exceptional customer service and clear communication. You will support access control, monitor activity, assist with routine security-related inquiries, and help maintain an orderly environment. Join Allied Universal, where our agile, reliable, innovative, and caring team acts with integrity to put people first.

Position Type: Full Time

Pay Rate: $14.40 / Hour

Job Schedule:

Mon 02:00 PM - 08:00 PM
Tue 02:00 PM - 08:00 PM
Wed 02:00 PM - 08:00 PM
Thu 02:00 PM - 08:00 PM
Fri 02:00 PM - 08:00 PM

What You'll Do:

• Provide customer service at a healthcare facility front desk by greeting visitors, patients, staff, and vendors; providing directions; and communicating site-specific access procedures.
• Monitor entry points and visitor activity, verify credentials as required, issue visitor passes, and maintain accurate visitor and access-related records.
• Assist with managing visitor flow in accordance with healthcare location policies, including directing guests to appropriate waiting areas and departments.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; notify appropriate personnel and follow emergency response procedures.
• Maintain a professional, courteous presence at a stationary front desk post while helping to deter unauthorized access and reporting suspicious activity or policy concerns.

Minimum Requirements:

• Ability to lift more than 20 pounds is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

BENEFITS:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1677741