Security Officer Dispatch Coordinator

Alliedbarton Security Services; City of Rochester (NY); On-site; USD 24,797,000 - 28,930,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Retirement savings plan

Perks program discounts

Job summary

Allied Universal is hiring a Security Officer Dispatch Coordinator for Rochester, NY. This part-time role involves coordinating communications, monitoring activity, and dispatching personnel to maintain a secure environment at a technology, media, and telecom site.

You will handle requests for assistance, document incidents, and communicate with site leadership and emergency services. A NY Security Guard License and HS diploma are required; background checks and drug screening may apply.

Qualifications

• Possess a valid New York State Security Guard License.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• Have a high school diploma or equivalent.
• Background investigation may be conducted as required by law.
• Drug screen required where permitted by law.
• Licensing requirements depend on state/local laws and can be required prior to employment.
• A valid driver’s license is required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors and vendors by following site procedures and supporting security operations at a technology, media, and telecommunications location.
• Receive, prioritize, and dispatch requests for assistance, alarms, access concerns, and other incidents using established channels.
• Monitor calls, radio traffic, and surveillance or alarm systems; document activity and maintain dispatch logs.
• Respond to incidents calmly, coordinating personnel and emergency responders when needed.
• Communicate updates to site leadership and emergency services per site policies.

Skills

Customer service

Communication

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Coordinator in Rochester, NY, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer supporting a technology, media, and telecommunications location, you will coordinate communications, monitor activity, document incidents, and dispatch personnel as needed to help maintain a secure environment. Your visible presence, customer service, and clear communication will help deter security-related incidents while supporting daily operations. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work.

Position Type: Part Time

Pay Rate: $18.54 / Hour

Job Schedule:

DayTimeFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures and supporting security-related operations at a technology, media, and telecommunications location.
• Receive, prioritize, and dispatch requests for assistance, alarms, access concerns, and other security-related incidents using established communication channels.
• Monitor incoming calls, radio traffic, and available surveillance or alarm systems; document activity and maintain accurate dispatch logs.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating appropriate personnel and emergency responders when needed.
• Communicate relevant updates to site leadership, Allied Universal personnel, and/or emergency services in accordance with site-specific policies.

Minimum Requirements:

• Possess a valid New York State Security Guard License.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.