Security Officer - Full Time/Days

LE01 Valley Children's Hospital; United States; On-site; USD 33,000 - 48,000; Full time

Job summary

Valley Children’s Healthcare is seeking a Security Officer to maintain a safe environment for patients, families, and staff. The role includes health screening at entry, monitoring CCTV, and responding to incidents with de-escalation techniques to protect the hospital community.

The position requires a High School Diploma, BSIS Guard Card or equivalent, and Basic Life Support certification, with a focus on confidential handling of patient information and teamwork in a fast-paced healthcare

Qualifications

• Reading, writing and speaking English proficiently to communicate with staff, visitors and law enforcement.
• Ability to read and follow written procedures, policies and instructions.
• Excellent customer service and interpersonal skills.

Responsibilities

• Maintain a safe and secure environment for patients, staff, visitors and contractors on site.
• Perform visitor identification and health screening upon hospital entry.
• Respond to alarms and incidents, use de-escalation techniques, and coordinate with security and hospital staff.

Skills

Customer service

Communication

Teamwork

De-escalation

Reading & writing English

Education

High School Diploma

Tools

MS Office

Job description

About Us

The Security Team plays a vital role in ensuring a safe healthcare environment for the hospital, building and grounds. We support a fast-paced environment as part of a level 2 trauma center. Security responds to incidents ranging from addressing aggressive individuals to completing visitor health screening. We patrol all premises and enforce visitor management expectations. Security Officers are the first to greet visitors entering and help visitors find their way. Customer Service is a priority as well as handling disturbances and communicating effectively to support family-centered-care with an empathy-led mindset. Security Officers respond to alarms, emergency requests and apply effective verbal intervention to resolve incidents. Security Officers maintain confidentiality and discretion when handling private healthcare information. The Security Officer is a collaborative team player who provides extraordinary customer service that makes a difference for the children and families that we serve. Security Officers demonstrate conduct consistent with the Core Values and Mission of Valley Children's Healthcare.

Job Summary

This position is accountable for maintaining all Security Department and VCH policies, standard operating procedures, and protocols. The incumbent will maintain a safe and secure environment for all employees, physicians, patients, visitors, and contractors/vendors on VCH property by being prepared for emergency situations and responding to all incidents and emergency situations properly applying the use of force policy along with other deescalation techniques. This position completes visitor identification and health screening upon hospital entry. Provides relief dispatch coverage, including the effective operation of video surveillance equipment to aid in the protection of VCH property and assets, ensures the safety and visitor entry of the Emergency Department at all times, and detects and reports the existence of safety hazards.

Qualifications

• Education: High School Diploma (required)
• Licenses and Certifications: GUARD - California BSIS Guard Card - BSIS - Bureau of Security and Investigative Services For candidates with a current POST certificate or Proprietary Private Security Officer card, a BSIS Guard Card must be obtained within 90 days. (required)
• BLS - Basic Life Support - AHA - American Heart Association within 30 days of hire or transfer into position (required)
• California Drivers License - Other With acceptable driving record (required)
• Work Experience: Minimum six (6) months Experience in the security field, Honorably Discharged military veteran, graduate of an accredited security related program (i.e. Police Academy, Criminal Justice program), or completion of a security focused certification program. (required)
• Minimum one (1) year Security related experience (preferred)
• Previous security experience in healthcare or hospital environment. (preferred)

Skills and Abilities

Availability to work any assigned shift. Must be able to read, write legibly, understand and follow verbal and written English instruction. Possess good communication and customer service skills. Must be able to effectively communicate and interact with Security peers, Hospital employees, physicians, the public and law enforcement. Must be able to work collaboratively with a team and independent apply sound judgment and common sense. Must be able to run short to medium distances during an emergent situation.

Computer Skills

Familiarity with computer operations and Microsoft Office program (specifically Word documents).

Bilingual Skills

Preferred.

Additional Information

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation & Details

Compensation Range: $24.15 - $35.00

Workshift: Day (United States of America)

Position Exempt: No

FTE %: 100

Scheduled Weekly Hours: 40

Daily Hours: 8

Company Overview

Valley Children’s Healthcare – one of the largest pediatric healthcare networks in the nation – provides Central California’s only high-quality, comprehensive care exclusively for children, from before birth to young adulthood. With more than 670 physicians and 3,500 staff, Valley Children’s delivers high-quality, comprehensive care to more than 1.3 million children in our service area. Our network offers highly specialized medical and surgical services to care for children with conditions ranging from common to the highly complex at our 358-bed stand-alone children’s hospital that includes 28 regional NICU beds. Our family-centered, pediatric services extend from a leading pediatric cancer and blood disorders center home on the West Coast, and a pediatric heart center known for its expertise and pioneering treatments, to a Regional Level IV neonatal intensive care unit (NICU), the highest level referral center between Los Angeles and the Bay Area. We participate in community initiatives, we support community efforts, we get involved where we can do the most good.