Security Officer Full Time Customer Service Patrol

Allied Universal; Hopewell Junction (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Perks Program

Job summary

Allied Universal is seeking a Security Officer for a Full Time Customer Service Patrol position in Hopewell Junction, NY. You will provide frontline security and exceptional customer service while monitoring access, performing patrols, and maintaining safety protocols at a technology-focused site.

Responsibilities include responding to incidents, documenting observations, and generating daily reports. Prior customer service or access control experience is preferred; a HS diploma and background

Qualifications

• Customer service experience is preferred.
• Access control/badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation and a drug screen.
• Licensing requirements are subject to state/local laws and may be required.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, contractors, and delivery personnel at a technology-focused location by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Respond to incidents, access concerns, alarms, and critical situations in a calm, professional, problem-solving manner; notify appropriate personnel and document observations and actions taken.
• Conduct regular and random unarmed patrols of office spaces, common areas, parking areas, loading zones, and the property perimeter to help identify and report unusual conditions or policy concerns.
• Monitor access points and visitor activity, verify credentials as directed by site procedures, and help maintain orderly entry and exit processes.
• Complete accurate activity reports, incident reports, and daily logs in accordance with Allied Universal and site-specific requirements.

Skills

Customer service

Access control

Computer tablet

Age 18+

High School Diploma

Background check

Drug screen

Licensing

Driver's license

Education

High School Diploma or Equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Customer Service Patrol in Hopewell Junction, NY, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Unarmed Patrol Officer at a dynamic technology, media, and telecommunications location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control, and provide outstanding customer service. Use computer or tablet tools to document activities and communicate professionally with employees and visitors. Join Allied Universal’s agile, reliable, innovative team, where people come first and integrity guides every action.

Position Type: Full Time

Pay Rate: $18.73 - $19.73 / Hour

Job Schedule:

• Mon 10:00 PM - 06:00 AM
• Thur 02:00 PM - 10:00 PM
• Fri 10:00 PM - 06:00 AM
• Sat 10:00 PM - 06:00 AM
• Sun 02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to employees, visitors, contractors, and delivery personnel at a technology-focused location by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Respond to incidents, access concerns, alarms, and critical situations in a calm, professional, problem-solving manner; notify appropriate personnel and document observations and actions taken.
• Conduct regular and random unarmed patrols of office spaces, common areas, parking areas, loading zones, and the property perimeter to help identify and report unusual conditions or policy concerns.
• Monitor access points and visitor activity, verify credentials as directed by site procedures, and help maintain orderly entry and exit processes.
• Complete accurate activity reports, incident reports, and daily logs in accordance with Allied Universal and site-specific requirements.

Minimum Requirements:

• Customer service experience is preferred.
• Access control/badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.