Security Officer Full Time Customer Service Patrol

Allied Universal; Hopewell Junction (NY); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Full Time Customer Service Patrol in Hopewell Junction, NY. You will provide frontline security at a technology-focused site, deliver customer service to employees and visitors, monitor access, and maintain a visible patrol to deter incidents.

Responsibilities include responding to alarms, documenting observations, and coordinating with site contacts. Candidates should have high school diploma or equivalent, strong customer service, and comfort

Qualifications

• Candidates should have customer service experience or a comfort with client-facing roles.
• Experience with access control systems and badge procedures is preferred.
• Must be at least 18 years old for unarmed roles (21+ for armed roles).
• A high school diploma or equivalent required; background check and drug screen may be required.

Responsibilities

• Provide customer service to employees, visitors, vendors, and delivery personnel at a technology-focused location by carrying out security-related procedures and site policies.
• Conduct regular patrols of buildings, parking areas, entrances, loading areas, and perimeter locations to deter unauthorized activity.
• Monitor access points and support check-in procedures for visitors, contractors, and deliveries.
• Respond to incidents, alarms, and critical situations, documenting observations and communicating with site contacts and leadership.
• Maintain accurate daily activity and incident reports, upholding a professional, customer-focused environment.

Skills

Customer service experience

Access control

Badge experience

Computer literacy

Education

High school diploma or equivalent

Tools

Computer or tablet

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Customer Service Patrol in Hopewell Junction, NY, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Unarmed Patrol Officer at a dynamic technology location, you will monitor assigned areas, conduct routine patrols, and maintain a visible presence to help deter security-related incidents. You will support access control activities, communicate professionally with employees and visitors, and use computer or tablet systems as needed. Join Allied Universal’s agile, reliable, innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $18.73 - $19.73 / Hour

Job Schedule

DayTimeWed10:00 PM - 06:00 AMThur10:00 PM - 06:00 AMSat10:00 PM - 06:00 AMSun10:00 PM - 06:00 AM

What You'll Do

• Provide customer service to employees, visitors, vendors, and delivery personnel at a technology-focused location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random foot and/or vehicle patrols of buildings, parking areas, entrances, loading areas, and perimeter locations to help identify and report unusual conditions or unauthorized activity.
• Monitor access points and support visitor, contractor, and delivery check-in procedures in accordance with site-specific requirements.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; document observations and communicate relevant information to site contacts and Allied Universal leadership.
• Maintain accurate daily activity reports and incident documentation while supporting a professional, customer-focused environment.

Minimum Requirements

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.