Security Officer — Full-Time, Customer‑Focused

Allied Universal; Allentown (Lehigh County); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Full Time Security Officer in Allentown, PA to protect clients across multiple industries. You will monitor, patrol, and respond to incidents while delivering exceptional customer service with professionalism and integrity.

The role emphasizes clear communication, reliability, and a visible security presence to deter incidents and protect people and property.

Qualifications

• Background in customer service demonstrating strong communication skills and problem-solving abilities.
• Candidates should be at least 18 for unarmed roles or 21+ for armed roles.
• Background check required under federal, state, and local laws.
• Drug screening may be required where permitted by law.
• Licensing requirements depend on state/local regulations.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures and site policies.
• Respond to incidents and critical situations calmly and with problem-solving approach.
• Conduct regular and random patrols around the business and perimeter; vary by client site.

Skills

Customer service

Communication

Problem solving

Education

High school diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Incident Reporting in Allentown, PA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Security Officer supporting a dynamic technology, media, and telecommunications location. You will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, respond to concerns, and deliver exceptional customer service. Bring clear communication, professionalism, and integrity to a team that is agile, reliable, innovative, and committed to putting people first.

Position Type: Full Time

Pay Rate: $17.00 / Hour

• Customer Service Experience (B219)
  Candidates should possess a background in customer service, demonstrating strong communication skills, problem-solving abilities, and a commitment to providing excellent service to clients and customers.

Job Schedule:

Day	Time
Mon	03:00 PM - 11:00 PM
Tue	03:00 PM - 11:00 PM
Sat	07:00 AM - 03:00 PM
Sun	07:00 AM - 03:00 PM

What You'll Do:

• Provide customer service to our clients by carrying out security-related procedures, site-specific policies and, when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.