Security Officer Full Time Credential Control

Allied Universal; West Des Moines (IA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Smart Tools access to shifts

Career growth opportunities

Retirement savings plan

Medical, dental, vision insurance

Job summary

Allied Universal is seeking a Security Officer (Full Time) in West Des Moines, IA to monitor and protect client sites, control access, and provide professional customer service. You will perform patrols, manage visitor flow, respond to incidents, and document activities, ensuring safety and compliance across a financial institution location.

This role requires minimum security experience, a high school diploma, and background checks.

Qualifications

• At least two years of security-related experience.
• High school diploma or equivalent.
• Background check and drug screen per law.
• As a condition of employment, licensing may be required by state/local laws.
• Eligible to work in United States; 18+ for unarmed positions; 21+ for armed where applicable.

Responsibilities

• Provide customer service to clients, visitors, and employees at a financial institution per site procedures.
• Conduct regular and random unarmed patrols of interior/exterior areas to identify issues.
• Monitor access points and assist with visitor management to maintain authorized entry.
• Respond to incidents and alarms; document actions per site requirements.
• Complete activity logs and shift documentation; communicate with leadership.

Skills

Customer service

Access control

Education

High School Diploma

Tools

Access control systems

Badge access systems

Job description

Allied Universal® North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Security Officer Full Time Credential Control in West Des Moines, IA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As an unarmed Patrol Officer at a financial institution location, you will monitor assigned areas, conduct routine patrols, and maintain a visible presence to help deter security-related incidents. You will support access control and provide professional customer service and communication to employees, visitors, and customers. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

• Wed 02:00 PM - 10:00 PM
• Thur 02:00 PM - 10:00 PM
• Fri 02:00 PM - 10:00 PM
• Sat 10:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to clients, visitors, and employees at a financial institution by carrying out site-specific security-related procedures, policies, and emergency response activities as appropriate.
• Conduct regular and random unarmed patrols of interior areas, exterior grounds, parking areas, and the business perimeter to help identify and report unusual activity, access concerns, or facility issues.
• Monitor access points and assist with visitor management in accordance with site procedures, helping to maintain authorized entry to restricted areas.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; notify appropriate personnel and document actions taken according to site requirements.
• Complete accurate activity logs, incident reports, and shift documentation, and communicate relevant information to Allied Universal leadership and site contacts.

Minimum Requirements:

• At least two years of security-related experience is required.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.