Security Officer - Full Time - 3rd Shift

Northfield Park Racino; Northfield Center Township (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

Northfield Park Racino in Northfield Center Township, Ohio seeks Security Officers to patrol all areas of the property, monitor alarms and CCTV, deliver guest service, and act as first responders in emergencies. Minimum 1+ year of prior relevant customer service experience is required.

A High School Diploma or GED is required; candidates should be willing to complete security officer academy training and pass mandatory drills.

Qualifications

• 1+ year of prior relevant experience, customer service preferred
• Must be willing to complete security officer academy training
• Ability to participate in evacuations procedures and operate equipment
• Basic computer skills and report-writing capability

Responsibilities

• Patrol and monitor all areas of the property, including exterior
• Monitor alarm system and surveillance cameras
• Provide excellent guest service and resolve issues
• Act as a first responder in emergencies
• Perform security-related transactions and reporting
• Dispatch information to personnel via phone or radio
• Render first aid and follow injury reporting protocols
• Secure the scene and coordinate evacuations when needed

Skills

Customer service

Emergency response

Surveillance

First aid

Communication

Education

High School Diploma or GED

Job description

Description

• Patrol and monitor all areas of the property, including the exterior by operating a bicycle or company vehicle.
• Monitor alarm system and surveillance cameras.
• Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees.
• Act as a first responder in emergency situations.
• Perform gaming drops/transactions, including carrying drop boxes and chip carriers.
• Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences.
• Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two-way radios.
• Render appropriate first aid to injured persons and following established protocol for reporting injuries.
• Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures.
• Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment.
• Maintain proficiency in the use of all assigned equipment.

Security Officers

act as a visual deterrent, intervene and respond to all levels of security and potential emergency needs including acts or threats of violence, emergencies, and life safety threats. This position requires specialized training and physical conditioning. All duties are to be performed in accordance with departmental and property policies, practices and procedures.

Principal Duties & Responsibilities

• Patrol and monitor all areas of the property, including the exterior by operating a bicycle or company vehicle.
• Monitor alarm system and surveillance cameras.
• Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees.
• Act as a first responder in emergency situations.
• Perform gaming drops/transactions, including carrying drop boxes and chip carriers.
• Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences.
• Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two-way radios.
• Render appropriate first aid to injured persons and following established protocol for reporting injuries.
• Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures.
• Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment.
• Maintain proficiency in the use of all assigned equipment.

Required For All Jobs

• Performs other job-related duties as requested.
• Proof of eligibility to work in the United States.

Education

• High School Diploma, GED or equivalent - Required

Work Experience

• 1+ Years of Prior Relevant Experience Customer service experience - Required

Additional Requirements

• Previous security, military, or law enforcement experience. - Preferred
• Previous experience working in a similar resort setting. - Preferred

Knowledge, Skills And Abilities

• Ability to participate in all evacuations procedures to aid guests and employees during an emergency.
• Ability to operate assigned equipment.
• Ability to learn, demonstrate proficiency and effectively use various computer software.
• Candidates will be required to satisfactorily pass a security officer academy training course.