Security Officer | Full Time

Hyatt Hotels Corporation; Salt Lake City (UT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Discounted & Complimentary hotel room

8 Paid Float Days upon hire

Meals in colleagueCafe

Medical, Dental, Vision Insurance

401K retirement savings plan and match

Educational assistance up to $1,000

Opportunities to visit Hyatt hotels

Job summary

Hyatt Regency Salt Lake City is seeking a Security Officer to safeguard guests and colleagues across the hotel. Enforce rules with courtesy, de-escalate conflicts, and document incidents accurately while patrolling and monitoring with CCTV.

Ideal candidates have a High School Diploma, CPR/First Aid within 90 days, CLSO within 120 days, and strong customer service and communication skills. Flexibility with shifts is required.

Qualifications

• Must be 21 years of age or older
• Flexible schedule including morning, afternoon, overnight shifts with weekend and holiday availability
• Ability to follow written and verbal instructions
• Capacity to adhere to established dress code and grooming standards
• Pass a thorough background investigation
• Knowledge of customer service principles, strong communication and problem solving

Responsibilities

• Enforce rules and policies with respect and professionalism
• Resolve conflicts with de-escalation techniques
• Analyze situations and implement effective actions
• Clearly communicate incident details with management
• Create accurate incident/accident reports as necessary
• Identify and investigate suspicious behavior and irregular activity
• Conduct foot patrols of designated areas
• Respond to alarms and medical emergencies, relay information to EMS
• Utilize CCTV systems for investigations and surveillance
• Demonstrate a positive team mindset to support other departments
• Other duties as assigned by the Director of Security

Skills

Customer Service

Verbal Communication

Written Communication

Problem Solving

Multitasking

Basic Computer Skills

2-Way Radio Usage

Education

High School Diploma

CPR and First Aid (within 90 days)

Certified Lodging Security Officer (CLSO) within 120 days

Tools

2-Way Radio

Job description

Close Inclusive Collection Job Postings Notification

\"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.\"

Elevate Your Career at the Premier Hotel in Downtown Salt Lake City

At Hyatt Regency Salt Lake City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and exceptional dining in the heart of downtown, setting a new standard in hospitality. We’re looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you’ll proudly represent the Hyatt Regency brand and play a key role in delivering exceptional experiences for our guests every day. Take the first step toward joining a global company that values personal connections, teamwork, and exceptional service.

At Hyatt, we believe our guests choose us because we genuinely care about their experience. We’re dedicated to providing excellent service and creating moments that make a lasting impact.

Our team thrives in a supportive environment that encourages growth and rewards hard work. Whether you’re aiming to advance your career, learn new skills, or find a place where you can make a difference, we’re excited to have you on board.

Benefits and perks include but are not limited to:

Discounted & Complimentary hotel room nights

Receive up to 8 Paid Float Days upon hire! *Dependent on hire date

Enjoy complimentary meals in our colleagueCafe for every shift worked

Medical, Dental, Vision Insurance – Full‑Time colleagues can enroll after just 30 days!

401K retirement savings plan and company match

Up to $1,000 in educational assistance per year

Opportunities to work and visit Hyatt Hotels and Resorts around the world

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The primary role of a Hyatt Security Officer is to provide for the safety and security of the hotel’s guests and colleagues. Officers will adhere to established standards in the performance of their duties.

Security Officers shall:

Enforce rules and policies with respect and professionalism

Resolve conflicts with the use of de-escalation techniques

Analyze situations accurately and implement an effective course of action

Clearly communicate incident details with management

Create accurate incident/accident reports as necessary

Identify and investigate suspicious behavior and irregular activity

Conduct Foot Patrols of designated areas

Respond to alarms and requests for assistance

Respond to medical emergencies, render aid, and relay information to EMS

Utilize CCTV systems for investigations and surveillance

Demonstrate a positive team mindset in helping other departments achieve customer satisfaction.

Other duties as assigned by the Director of Security

Qualifications

Applicants for the position must demonstrate an aptitude and interest in the fields of Hospitality and Physical Security. Hyatt Security Officers are trustworthy; dependable; emotionally mature; punctual; tactful and diplomatic; display poise and self-confidence; sensitive to the needs and attitudes of others; neat; and courteous.

Basic Requirements:

Must be 21 years of age or older

Must be able to work a flexible schedule; including morning, afternoon, overnight shifts with weekend and holiday availability

Ability to follow written and verbal instructions

Capacity to adhere to established dress code and grooming standards

Be of good moral character and pass a thorough background investigation

Knowledge & Skills:

Refined understanding of the principles of Customer Service

Strong verbal and written communication skills

Demonstrated problem solving ability

Ability to prioritize and perform multiple tasks in dynamic situations

Proficient in basic computer skills

Familiarity with 2-Way Radio usage and etiquette

Education & Training:

High School Diploma

CPR and First Aid required or must obtain within first 90 days of employment

Certified Lodging Security Officer (CLSO) certification required or must obtain within first 120 days of employment

Previous Security, Military, or Emergency Services experience preferred

Physical Requirements:

Sufficient strength and endurance to stand and walk for extended periods of time

Mentally alert, physically sound, and have hearing sufficient to perform the essential functions of the job

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