Security Officer Front Office Security

Allied Universal; Detroit (MI); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Smart tools

Career growth

Health benefits

Perks program

Job summary

Allied Universal is seeking a Security Officer Front Office Security in Detroit, MI to welcome visitors, manage access, and provide exceptional customer service at a cultural institution. You will monitor entry activity, respond to incidents, and uphold a secure, welcoming environment aligned with our people-first culture.

Position is full-time with a pay rate of $17.70 per hour. Responsibilities include front desk duties, visitor credentialing, and collaboration with staff to ensure safety and

Qualifications

• Must be at least 18 years old for unarmed roles.
• High school diploma or equivalent required.
• Background check and drug screen required.
• Licensing requirements may apply depending on state/local laws.

Responsibilities

• Provide customer service to visitors, staff, clergy, and vendors at a front desk.
• Greet visitors, verify access, issue visitor credentials, maintain records.
• Monitor entry areas, cameras, alarms, and access control systems.
• Respond calmly to incidents and emergencies, contacting appropriate personnel.
• Maintain a professional front-desk presence and assist guests with directions.

Skills

Customer service

Front desk

Security awareness

Education

High school diploma or equivalent

Tools

Access control systems

Cameras

Visitor management

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Office Security in Detroit, MI, you will serve and safeguard clients in a range of industries such as Cultural Institutions, and more. As a Front Desk Security Professional with Allied Universal at a cultural institution, you will welcome visitors, provide exceptional customer service, manage access, monitor entry activity, and communicate professionally with staff and guests. Your visible presence will help support a secure, welcoming environment while reflecting our agile, reliable, innovative, and people-first culture through teamwork and integrity.

Position Type: Full Time

Pay Rate: $17.70 / Hour

Job Schedule:

• Mon 08:00 AM - 05:00 PM
• Tue 08:00 AM - 05:00 PM
• Wed 08:00 AM - 05:00 PM
• Thur 08:00 AM - 05:00 PM
• Fri 08:00 AM - 05:00 PM

What You'll Do:

• Provide customer service to visitors, staff, clergy, and/or vendors at a front desk within a cultural institution while carrying out site-specific security-related procedures and policies.
• Greet visitors professionally, verify access as directed, issue visitor credentials when applicable, and maintain accurate visitor and delivery records.
• Monitor entry areas, cameras, alarms, and/or access-control systems, reporting unusual activity or maintenance concerns according to site procedures.
• Respond to incidents, visitor concerns, and critical situations in a calm, problem-solving manner, contacting appropriate personnel and emergency responders when needed.
• Maintain a professional front-desk presence, answer incoming calls, provide directions or general information, and support a welcoming environment for guests.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.