Security Officer – Front Desk Operations

Allied Universal; Washington (District of Columbia); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Smart scheduling tools

Career growth

Health benefits

Perks program

Job summary

Allied Universal is seeking a Security Officer – Front Desk Operations in Washington, DC to serve as the first point of contact for visitors and tenants at a commercial real estate location. You will monitor access, assist guests, and ensure a welcoming, professional environment while upholding security procedures.

The role is full-time with a pay rate of $23.29 per hour and a schedule that includes night shifts across the week.

Qualifications

• Must have strong customer service skills and welcome visitors/tenants.
• Experience or ability to monitor access and verify credentials.
• Ability to respond to incidents calmly and follow procedures.

Responsibilities

• Provide customer service at the front desk and enforce site policies.
• Respond to incidents following established protocols.
• Monitor access and verify IDs/credentials as required.
• Assist visitors and tenants with inquiries and directions.
• Document incidents and observations per procedures.
• Support emergency response as needed.
• Collaborate with building management and team members.

Skills

Customer service

Security procedures

Guest relations

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer – Front Desk Operations in Washington, DC, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Officer with Allied Universal at a commercial real estate location, you will be the first point of contact for visitors and tenants, helping to deter security-related incidents while delivering outstanding customer service. Your role focuses on monitoring access, assisting guests, and maintaining a welcoming and professional environment. Join a team that values integrity, innovation, and a people-first approach to creating a secure atmosphere.

Position Type: Full Time

Pay Rate: $23.29 / Hour

Job Schedule:
DayTimeMon11:00 PM – 07:00 AMTue11:00 PM – 07:00 AMWed11:00 PM – 07:00 AMThur11:00 PM – 07:00 AMSun11:00 PM – 07:00 AM

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You’ll Do:

• Provide customer service at the front desk by carrying out security-related procedures and site-specific policies.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Monitor access to the location, verifying identification and/or credentials as required.
• Assist visitors and tenants with inquiries and directions in a professional manner.
• Document and report security-related incidents, observations, and/or unusual activities according to company and client procedures.
• Support emergency response activities as appropriate for the location.
• Collaborate with building management and Allied Universal team members to address security-related concerns.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

Requisition ID

2025-1505088