Security Officer Front Desk Coordinator

Allied Universal; Jacksonville (FL); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Perks Program

Job summary

Allied Universal, the leading security and facility services provider, seeks a Security Officer Front Desk Coordinator in Jacksonville, FL. You will greet visitors, verify IDs, control access, and respond to security concerns at a retail location.

This part-time role offers weekend shifts and the opportunity to earn $16.15 per hour while developing frontline customer service and incident-response skills.

Qualifications

• Minimum one year of security-related experience.
• Supervisory experience required.
• Access control and badge experience preferred.
• Must be 18+ for unarmed roles; 21+ for armed roles.
• Background check and drug screen required.

Responsibilities

• Provide exceptional front-desk customer service by greeting visitors and directing to appropriate areas.
• Verify identification, manage visitor logs, and issue credentials as applicable.
• Monitor access points and security systems according to site procedures.
• Respond calmly to incidents and emergencies, notifying responders as needed.
• Assist retail location operations by handling deliveries and reporting unusual activity.

Skills

Customer service

Access control

Badge management

Incident response

Clear communication

Education

High school diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Coordinator in Jacksonville, FL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a retail location, you will serve as a welcoming, professional presence while monitoring access, greeting visitors, managing badges, and responding to security-related concerns. You will provide exceptional customer service and clear communication, helping to support a positive environment for associates and guests. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first through teamwork and integrity.

Position Type: Part Time

Pay Rate: $16.15 / Hour

Job Schedule:

• Sat: 07:00 AM - 07:00 PM
• Sun: 07:00 AM - 07:00 PM

What You'll Do:

• Provide exceptional customer service at the front desk by greeting visitors, answering questions, and directing customers, vendors, and employees to appropriate areas.
• Manage visitor access by verifying identification, following site-specific entry procedures, maintaining visitor records, and issuing visitor credentials as applicable.
• Monitor front desk activity, access points, and security-related systems in accordance with site-specific policies and procedures.
• Respond to incidents, requests for assistance, and critical situations in a calm, professional, problem-solving manner; notify appropriate personnel and/or emergency responders as needed.
• Support retail location operations by receiving deliveries or communications, maintaining accurate logs, and reporting unusual activity or concerns to Allied Universal leadership and/or site management.

Minimum Requirements:

• At least one year of security-related experience is required.
• Supervisory experience is required.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.