Security Officer Front Desk Coordinator

Allied Universal; Bridgewater (FL); On-site; USD 19,000 - 25,000; Part time

Job summary

Allied Universal is seeking a Part Time Front Desk Coordinator in Jacksonville, FL. You will greet visitors, manage access, and monitor security at the front desk in a retail or varied environment.

The role emphasizes exceptional customer service, clear communication, and adherence to site procedures. It offers a flexible schedule with weekend shifts and a pay rate of $16.15 per hour.

Qualifications

• At least one year of security-related experience.
• Background investigation will be conducted as required by law.
• Drug screen required where permitted by law.
• Licensing requirements may apply depending on state/local laws.
• A valid driver's license is required for driving positions only.
• Must be at least 18 years old for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide exceptional customer service at the front desk by greeting visitors and directing them appropriately.
• Manage visitor access by verifying ID, issuing credentials and maintaining logs.
• Monitor front desk activity and security systems per site procedures.
• Respond calmly to incidents and notify emergency responders when needed.
• Support operations by handling deliveries and reporting unusual activity.

Skills

Customer service

Communication

Security awareness

Attention to detail

Education

High school diploma or equivalent

Tools

Access control systems

Badge issuance

Job description

Job Locations

US-FL-Jacksonville

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Front Desk Coordinator in Jacksonville, FL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a retail location, you will serve as a welcoming, professional presence while monitoring access, greeting visitors, managing badges, and responding to security-related concerns. You will provide exceptional customer service and clear communication, helping to support a positive environment for associates and guests. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first through teamwork and integrity.

Position Type: Part Time

Pay Rate: $16.15 / Hour

Job Schedule:

• Sat 07:00 AM - 07:00 PM
• Sun 07:00 AM - 07:00 PM

What You’ll Do

• Provide exceptional customer service at the front desk by greeting visitors, answering questions, and directing customers, vendors, and employees to appropriate areas.
• Manage visitor access by verifying identification, following site-specific entry procedures, maintaining visitor records, and issuing visitor credentials as applicable.
• Monitor front desk activity, access points, and security-related systems in accordance with site-specific policies and procedures.
• Respond to incidents, requests for assistance, and critical situations in a calm, professional, problem-solving manner; notify appropriate personnel and/or emergency responders as needed.
• Support retail location operations by receiving deliveries or communications, maintaining accurate logs, and reporting unusual activity or concerns to Allied Universal leadership and/or site management.

Minimum Requirements

• At least one year of security-related experience is required.
• Supervisory experience is required.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.