Security Officer - Front Desk

Allied Universal; Phoenix (AZ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Perks Program

Job summary

Allied Universal®, North America’s leading security and facility services company, is seeking a Front Desk Security Officer in Phoenix, AZ. You will greet students, staff, and visitors, verify IDs and access, and maintain visitor records while upholding a professional presence and service.

The role requires a calm, safety-minded approach to incidents and collaboration with campus personnel. Schedule is full time, Mon–Fri, 1:00 PM–9:00 PM, with a pay rate of $19.95 per hour.

Qualifications

• High school diploma or equivalent.
• Background check will be conducted in accordance with federal, state and local laws.
• Drug screen required as a condition of employment.
• Licensing requirements may be required prior to employment per state/local laws.
• A valid drivers license is required only for driving positions.

Responsibilities

• Provide exceptional customer service to students, staff, visitors, and clients while following site-specific procedures.
• Greet visitors, verify identification and access authorization, issue visitor credentials, and maintain visitor records.
• Monitor entry/exit activity, receive/direct deliveries, and communicate access concerns to site contacts and leadership.
• Respond to incidents, alarms, and critical situations calmly and professionally.
• Answer phones and provide directions and information, maintaining professional communication with campus personnel and responders.

Skills

Customer service

Access control

Badge issuance

Education

High School Diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk in Phoenix, AZ, you will serve and safeguard clients in a range of industries such as Education, and more. As a Front Desk Security Professional at an educational location, you will welcome students, staff, and visitors while supporting access control and badge processes. You will maintain a visible, professional presence, monitor entry activity, respond to security-related concerns, and provide exceptional customer service and communication. Join Allied Universal’s caring, agile team, where integrity, reliability, innovation, and teamwork guide how we support the people and property entrusted to us.

Position Type: Full Time

Pay Rate: $19.95 / Hour

Job Schedule:

• Mon – 01:00 PM - 09:00 PM
• Tue – 01:00 PM - 09:00 PM
• Wed – 01:00 PM - 09:00 PM
• Thur – 01:00 PM - 09:00 PM
• Fri – 01:00 PM - 09:00 PM

What You'll Do:

• Provide exceptional customer service to students, faculty, staff, visitors, and clients while carrying out site-specific security-related procedures, policies, and emergency response activities.
• Serve as the front desk point of contact by greeting visitors, verifying identification and access authorization, issuing visitor credentials, and maintaining accurate visitor records.
• Monitor entry and exit activity, receive and direct deliveries, and communicate access concerns or unusual activity to appropriate site contacts and Allied Universal leadership.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, following established campus procedures.
• Answer phones, provide directions and general information, and maintain professional communication with campus personnel, visitors, and emergency responders as needed.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.