Security Officer Front Desk

Allied Universal; Andover (MA); In loco; USD 43.000 - 47.000; Tempo pieno

Descrizione del lavoro

Allied Universal is seeking a Security Officer Welcome Center in Andover, MA to greet visitors, manage access, and uphold security procedures. You will be the front-line representative, ensuring safety and professional service within a busy tech/media environment.

The role requires monitoring entry activity, reporting concerns, and coordinating with site leadership while delivering excellent customer service. This full-time position offers stable schedules and industry-standard benefits.

Competenze

• High school diploma or equivalent required.
• Must be 18+ for unarmed roles; 21+ for armed roles.
• Background check conducted in accordance with laws.
• Drug screen required where permitted by law.
• Licensing requirements may apply by state/local laws.
• Driver’s license required for driving positions only.

Mansioni

• Provide customer service to employees, visitors, and contractors at a technology, media, and telecommunications location by following site-specific procedures and access protocols.
• Staff the front desk and manage visitor sign-in, identification verification, badge issuance, and notification of appropriate personnel.
• Monitor access points, visitor activity, and security-related systems from a stationary post; report unusual activity to site leadership.
• Respond to incidents, alarms, and critical situations calmly and follow emergency procedures when appropriate.
• Maintain accurate visitor logs, access records, and incident documentation while providing directions to guests.

Conoscenze

Customer service

Front desk operations

Professional communication

Security awareness

Formazione

High school diploma or equivalent

Strumenti

Access control systems

Descrizione del lavoro

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Welcome Center in Andover, MA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Officer at a dynamic technology, media, and telecommunications location, you will be the welcoming presence for visitors and employees. You will manage access, communicate professionally, monitor entry activity, and respond to security-related concerns while delivering exceptional customer service. Join Allied Universal, where an agile, reliable, and innovative team puts people first, works together, and acts with integrity.

Position Type: Full Time

Pay Rate: $21.06 / Hour

Job Schedule:

DayTimeMon04:00 PM - 12:00 AMTue04:00 PM - 12:00 AMWed04:00 PM - 12:00 AMThur04:00 PM - 12:00 AMSun04:00 PM - 12:00 AM

What You'll Do:

• Provide customer service to employees, visitors, and contractors at a technology, media, and telecommunications location by following site-specific procedures and access protocols.
• Staff the front desk and manage visitor sign-in, identification verification, badge issuance, and notification of appropriate personnel.
• Monitor access points, visitor activity, and security-related systems from a stationary post; report unusual activity or policy concerns to site leadership and/or Allied Universal supervision.
• Respond to incidents, alarms, visitor concerns, and critical situations in a calm, professional, problem-solving manner, following emergency response procedures when appropriate.
• Maintain accurate visitor logs, access records, and incident documentation while providing professional communication and directions to guests.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.