Security Officer - Flexible Shifts

Massachusetts General Hospital; Boston (MA); Hybrid; USD 45,000 - 65,000; Full time

Job summary

A respected healthcare institution in Boston seeks a Security Officer responsible for maintaining safety through surveillance and patrols. The successful candidate will ensure access control and respond proactively to incidents, supporting overall security. Flexible shifts are available, contributing to a dynamic work environment in healthcare.

Qualifications

• High School Diploma required.
• 2-3 years of security experience preferred.
• BLS Certification is a plus.

Responsibilities

• Conduct regular patrols to deter security breaches.
• Monitor surveillance and report incidents.
• Control access and verify identifications.

Skills

Observation

Communication

Situational Awareness

First Aid

Education

High School Diploma or Equivalent

Tools

CCTV

Access Control Systems

Alarm Systems

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary:

Responsible for ensuring the safety of patients, visitors, and staff by patrolling the premises, monitoring security systems, and responding to security incidents.

Does this position require Patient Care? Yes

Essential Functions:

- Conduct regular patrols of the healthcare facility, including interior and exterior areas, to detect and deter security breaches, vandalism, theft, or any suspicious activities.
- Maintain a visible presence and provide a sense of security by being approachable and proactive in addressing security concerns.
- Monitor surveillance cameras, alarm systems, and access control systems to identify potential security threats or breaches.
- Report any security-related incidents, hazards, or policy violations promptly to appropriate personnel.
- Control access to the facility by verifying identification, issuing visitor passes, and ensuring that only authorized individuals enter designated areas.

Qualifications

Flexible shifts available:

Days, Evenings, Nights - Full and Part Time

Weekends only - Day, Evening & Nights

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Healthcare Security Officer [CHSO] - International Association for Healthcare Security & Safety preferred Certified Healthcare Security Supervisor [CHSS] - International Association for Healthcare Security & Safety preferred Personal Drivers License (New Hampshire) - New Hampshire Division of Motor Vehicles preferred MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal preferred

Experience
Experience in security operations, preferably in a healthcare or similar setting. 2-3 years preferred

Knowledge, Skills and Abilities
- Strong observation and situational awareness skills to identify potential security threats or hazards.
- Excellent communication and interpersonal skills to effectively interact with individuals at all levels, including patients, visitors, and staff.
- Ability to remain calm and make sound judgments in high-pressure situations.
- Basic knowledge of emergency response procedures and first aid techniques.
- Familiarity with security systems, such as CCTV, access control, and alarm systems.
- Physical fitness and the ability to walk or stand for extended periods.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

10 Vining Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Rotating (United States of America)

EEO Statement:

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.