Security Officer - Evenings

Dartmouth Health; Lebanon (NH); On-site; USD 28,000 - 44,000; Full time

Job summary

Dartmouth Health is seeking a security professional to ensure safety for patients, visitors, staff, and hospital property. This evening shift position includes patrolling, incident response, and collaboration with medical staff to de-escalate situations.

Responsibilities include rounds, searches, CPR with AED, parking enforcement and supporting helicopter operations. Requires a high school diploma and security experience; multiple certifications are required within specified timelines.

Qualifications

• High school diploma required.
• Two years of related security experience preferred.
• Direct security experience highly preferred.

Responsibilities

• Patrols the facility and provides information, assistance and guidance to patients, visitors and staff.
• Conducts internal and external rounds to ensure safety of the facility and occupants.
• Responds to incidents and documents all activities.
• De-escalates conflicts using AVADE techniques as directed by medical staff.
• Performs patient watch to prevent elopement or injury.
• Assists with restraints and notifies local law enforcement when needed.
• Handles custody disputes and domestic disturbances on campus.
• Conducts searches of patients and visitors and searches rooms/belongings as required.
• Responds to emergencies and codes; performs CPR with AED and notifies emergency services.
• Monitors parking lots, enforces parking rules and assists with parking control.
• Follows supervisor directions and enforces company policies.
• Assists with helicopter arrivals/departures and handling deceased patients.
• Completes required forms, reports and documents.
• Performs assigned secondary duties and responds to alarms and service calls.

Education

High school diploma

Job description

Overview

Schedule: Wednesday-Friday, 3pm-11pm; Saturday-Sunday, 11pm-7am

Responsible for the safety and well-being of patients, visitors, staff, facilities and hospital property

Responsibilities

1. Patrols all areas of their assigned facility looking for illegal/inappropriate activity and security/safety concerns. Proactively provides information, assistance and guidance to patients, visitors, and staff.
2. Conducts internal and external rounds/patrols to ensure the safety and security of the facility, property, and occupants.
3. Responds to, and investigates security incidents. Ensures all incidents and activities are appropriately documented and recorded.
4. Assists nursing units, clinical care areas, and other departments with uncooperative, combative or violent patients and visitors. Effectively de-escalates situations and uses the appropriate AVADE techniques.
5. Provides patient watch activities to prevent elopement or injury to self/others.
6. At the direction of the medical staff, applies restraints. Contacts local law enforcement as situation warrants.
7. Deals with custody disputes and/or domestic disturbances occurring on campus.
8. Conducts patient and visitor searches when required and conducts room and belonging searching as needed.
9. Responds to emergencies and code calls. Performs CPR, to include the use of AED’s. For medical incidents outside the building, contacts the local fire department for ambulance response.
10. Monitors all parking lots for compliance with facility parking regulations. Tickets unauthorized parked cars. Observe and follow up on safety hazards in parking areas. Provide vehicle assistance services.
11. Enforces company policies as directed by a supervisor.
12. Assists with parking space and utilization. Rearranges parking barricades to meet organizational needs and special events. Assists parking officers with parking control and assistance.
13. Assists DHART with helicopter arrivals and departures. Releases deceased patients and accepts incoming deceased patients.
14. Completes all required/requested forms, reports and documents.
15. Completes assigned secondary duties
16. Responds to duress alarms, calls for service, and other emergency situations.
17. Performs other duties as required or assigned.

Qualifications

• High school graduate required.
• Two years of related experience preferred.
• Direct security experience highly preferred.

Required Licensure/Certifications

• Valid driver’s license with a clean driving record required in accordance with D-H’s Driver Disqualifications Guidelines.
• Must maintain Taser, Handcuff, and Pepper Gel certification.
• Must complete all required training and pass minimal physical requirements within 90 days from date of hire and as required thereafter.
• Must obtain IAHSS Basic Security Officer Certification within 6 months of hire.

• Area of Interest: Service
• Pay Range: $20.68/Hr. - $32.05/Hr.
• FTE/Hours per pay period: 1.00 - 1.00 - 40 hrs/week
• Shift: Evening
• Job ID: 42076

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | NLH Careers

Dartmouth Health is an Equal Opportunity and Affiantive Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.

Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may contact [e-mail] for assistance.