Security Officer (Evening Shift)

The Johns Hopkins University; Washington (District of Columbia); On-site; Full time

Job summary

An established industry player is seeking a motivated Security Officer for the evening shift. This role involves monitoring safety desks, managing visitor access, and ensuring the security of facilities. Ideal candidates will have strong communication skills, a commitment to customer service, and the ability to handle crises calmly. Join a dynamic team dedicated to maintaining a safe environment for students and staff. This position offers a chance to make a meaningful impact in a vibrant academic community while enjoying flexible shifts and opportunities for professional growth.

Qualifications

• Completion of basic security officer training required.
• Must possess good written and verbal communication skills.

Responsibilities

• Monitor assigned cameras and report unusual events.
• Provide security for the University's property and facilities.
• Conduct security inspections and maintain confidentiality.

Skills

Customer Service

Written Communication

Verbal Communication

Crisis Management

Attention to Detail

Education

High School Diploma/GED

Associate of Arts (AA) in Criminal Justice or related field

Tools

Visitor Management Software

Wireless Technology

Job description

We are seeking a motivated, enthusiastic and customer service-oriented individual for the position of Security Officer (Evening Shift) for the Hopkins Bloomberg Center in Washington, DC. This position is for the evening shift (2:30-11:00 PM).

Specific Duties and Responsibilities

• Staff main public safety desks and actively monitor assigned cameras, reporting events outside of normal operation may be necessary.
• Actively greet and welcome visitors, and direct pedestrian traffic as needed.
• Actively update the visitor management software as visitors arrive and control/restrict access to the building.
• Monitor the bike and scooter parking activity, politely enforce the University policy as needed.
• Provide security for the University's property, facilities, activities.
• Maintain all security devices and products in good working condition.
• Patrol assigned areas on foot and actively participate in crime prevention.
• Respond to routine and emergency calls for various types of services and take action as appropriate.
• Conduct preliminary investigations, maintain confidentiality while writing clear, concise and accurate reports.
• Conduct security inspection of University facilities and areas, and reporting conditions.
• Provide escorts and other general services, including locking and unlocking rooms.
• Work flexible shifts as needed, including weekends, holidays or to assist with operational and special event assignments.
• Cross-train for additional posts as needed (i.e. Patrolling, Command Center, etc.).
• Perform other security related services for the faculty, staff, students, and visitors of The Johns Hopkins University.
• Investigate University security incidents/crimes and prepare appropriate reports.
• Notify University personnel and/or external groups are notified as necessary (i.e., human resources, student affairs, etc.).
• Facilitate law enforcement and DCFEMS response to crimes and medical emergencies, fire alarms, etc.
• Liaise with law enforcement members regarding crime prevention.
• Work flexible shifts and unscheduled overtime on any day of the week, including holidays or weekends to assist with operational and special event assignments.
• The omission of specific duties does not preclude the manager from assigning duties that are logically related to the position.

Requirements

• Acceptable completion of basic security officer training and related training required.
• Must be able to successfully complete a physical/health screening examination by the Office of Occupational Health and Safety, which includes a drug screening.
• Must be able to successfully meet and maintain Campus Safety and Security physical requirements.
• As a condition of employment, applicant must successfully complete a University criminal background investigation and a post-offer/pre-employment drug/alcohol test.
• Must have a valid driver’s license and be eligible to drive JHU vehicles per University policy for entire duration of employment within this role.
• Proof of U.S. citizenship and at least 21 years of age as required by the DC Department of Licensing and Consumer Protection Agency and MPD Security Officers Management Branch.
• Must meet requirements to obtain a Security Officer license from the D.C. Department of Licensing and Consumer Protection Campus.
• Overtime shifts may be MANDATORY for operational needs – must be available to work weekends, holidays and/or other than regularly scheduled shifts.
• Must have ability to handle both common and crisis situations calmly and efficiently.
• Must possess good written and verbal communication skills and be able to prepare comprehensive reports and logs in neat, legible handwriting.
• Must be able to read and understand all operating procedures and instructions.
• Must display exceptional customer service and communication skills, and the ability to interact with others in a professional and effective manner.
• Must have intermediate computer skills to utilize innovative, wireless technology.
• Ability to successfully complete the Campus Public Safety Institute (CPSI) academy to obtain certification.

Minimum Qualifications

• High School Diploma/GED. Completion of basic security officer training, field training and related training required.
• Must be able to successfully complete a physical/health screening examination. Must also be able to successfully meet and maintain Campus Safety and Security physical requirements.

Preferred Qualifications

• Prior experience in law enforcement/corporate/public safety/military.
• Associate of Arts (AA) degree in Criminal Justice, Business, Liberal Arts, Cyber Security or Social Sciences.
• Currently certified in CPR and First Aid, Campus Public Safety Institute.
• Demonstrated ability to handle complex assignments.

Classified Title: Security Officer II
Job Posting Title (Working Title): Security Officer (Evening Shift)
Role/Level/Range: ATO 37.5/02/OB
Starting Salary Range: $17.50- $25.00 HRLY (Commensurate with experience)
Employee group: Full Time
Schedule: Monday-Friday 2:30-11:00 PM
FLSA Status: Non-Exempt
Location: District of Columbia
Department name: 60013001-555 Penn
Personnel area: University Administration