Security Officer - Evenings

Dartmouth-Hitchcock; Lebanon (NH); On-site; Full time

Job summary

An established industry player is seeking a dedicated security officer to ensure the safety and well-being of patients and staff. This role involves proactive patrolling, responding to incidents, and assisting with emergency situations. Ideal candidates will have strong communication skills and experience in security, along with the ability to effectively de-escalate conflicts. Join a team committed to maintaining a secure environment and supporting healthcare operations. If you are passionate about safety and have the drive to make a difference, this opportunity is perfect for you.

Qualifications

• High school graduate required with two years of related experience preferred.
• Direct security experience highly preferred.

Responsibilities

• Patrols assigned facility for safety and security concerns.
• Responds to emergencies, conducts investigations, and documents incidents.

Skills

De-escalation techniques

Emergency response

Patrol and surveillance

Interpersonal communication

Education

High school diploma

Tools

Taser

Handcuffs

Pepper Gel

Job description

Overview

Evening shift differential: 10%

Weekend shift differential: 15%

Salary range: $20.68 - $32.05.

Responsible for the safety and well-being of patients, visitors, staff, facilities, and hospital property.

Responsibilities

1. Patrols all areas of their assigned facility looking for illegal/inappropriate activity and security/safety concerns. Proactively provides information, assistance, and guidance to patients, visitors, and staff.
2. Conducts internal and external rounds/patrols to ensure the safety and security of the facility, property, and occupants.
3. Responds to and investigates security incidents. Ensures all incidents and activities are appropriately documented and recorded.
4. Assists nursing units, clinical care areas, and other departments with uncooperative, combative, or violent patients and visitors. Effectively de-escalates situations and uses the appropriate AVADE techniques.
5. Provides patient watch activities to prevent elopement or injury to self/others.
6. At the direction of the medical staff, applies restraints. Contacts local law enforcement as the situation warrants.
7. Deals with custody disputes and/or domestic disturbances occurring on campus.
8. Conducts patient and visitor searches when required and conducts room and belongings searching as needed.
9. Responds to emergencies and code calls. Performs CPR, including the use of AEDs. For medical incidents outside the building, contacts the local fire department for ambulance response.
10. Monitors all parking lots for compliance with facility parking regulations. Tickets unauthorized parked cars. Observes and follows up on safety hazards in parking areas. Provides vehicle assistance services.
11. Enforces company policies as directed by a supervisor.
12. Assists with parking space and utilization. Rearranges parking barricades to meet organizational needs and special events. Assists parking officers with parking control and assistance.
13. Assists DHART with helicopter arrivals and departures. Releases deceased patients and accepts incoming deceased patients.
14. Completes all required/requested forms, reports, and documents.
15. Completes assigned secondary duties.
16. Responds to duress alarms, calls for service, and other emergency situations.
17. Performs other duties as required or assigned.

Qualifications

• High school graduate required.
• Two years of related experience preferred.
• Direct security experience highly preferred.

Required Licensure/Certifications

• Valid driver’s license with a clean driving record required in accordance with D-H’s Driver Disqualifications Guidelines.
• Must maintain Taser, Handcuff, and Pepper Gel certification.
• Must complete all required training and pass minimal physical requirements within 90 days from date of hire and as required thereafter.
• Must obtain IAHSS Basic Security Officer Certification within 6 months of hire.