Security Officer Enhanced Part Time Dispatch Console

Alliedbarton Security Services; Pleasanton (CA); On-site; USD 35,000 - 50,000; Part time

Job summary

Allied Universal is seeking a Security Officer Enhanced Part Time Dispatch Console in Pleasanton, CA. This role offers fixed anchor shifts at a designated site with a six-month commitment and the flexibility to pick up additional shifts to increase earnings.

The position pays $30.65 per hour, with a Friday day shift from 06:00 AM to 02:45 PM, and involves monitoring, dispatching, and coordinating with site personnel to ensure secure operations.

Qualifications

• Customer service experience preferred.
• Alarm panel experience preferred.
• Access control and badge experience preferred.
• Guard card or license preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a tech-focused location.
• Receive, prioritize, and dispatch calls for service, alarms, and access concerns.
• Monitor systems (cameras, alarms) and document events and actions.
• Respond to incidents calmly, coordinating with site personnel and leadership.
• Conduct regular patrols to identify unusual conditions and uphold a professional environment.

Skills

Customer service

Alarm panel experience

Access control

Guard card/license

Computer use

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands‑on experience, or work toward a full‑time career with the industry leader.

As a Security Officer Enhanced Part Time Dispatch Console in Pleasanton, CA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking‑up additional shifts when it works for you.

Pay Rate: $30.65 / Hour

Job Schedule:

DayTimeFri06:00 AM - 02:45 PM

How This Role Works:

• Fixed-Shift Commitment (“Anchor Shifts”): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
• Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It’s all up to you.

This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build‑up to a full‑time schedule of up to 40 hours per week; always with the option to scale back when needed.

Responsibilities:

• Provide customer service to employees, visitors, and vendors at a technology‑focused corporate location by carrying out site‑specific security‑related procedures, policies, and emergency response activities.
• Receive, prioritize, and dispatch calls for service, alarms, access concerns, and other security‑related incidents to appropriate personnel.
• Monitor communications systems, alarm activity, cameras, and other site systems; document events, incidents, and dispatch actions in accordance with site procedures.
• Respond to incidents and critical situations in a calm, problem‑solving manner, coordinating with site personnel, emergency responders, and Allied Universal leadership as appropriate.
• Conduct regular and random patrols around the business and perimeter, when assigned, to help identify unusual conditions and support a professional environment.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.