Security Officer Enhanced Part Time Computer Patrol

Allied Universal; Wilkes-Barre (Luzerne County); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Flexible scheduling

Career growth

Smart tools

Benefits package

Employee perks

Job summary

Allied Universal in Wilkes-Barre, PA, seeks a Security Officer Enhanced Part Time to provide reliable, customer-focused protection at a healthcare retail pharmacy location. This role offers flexible fixed shifts with anchor scheduling and the opportunity to earn more through additional shifts.

The position includes access control, badge management, CPR certification, and strong customer service experience. You will patrol, respond to incidents, document activities, and support loss prevention

Qualifications

• High school diploma or equivalent.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Background investigation and drug screen required by employment laws.
• Licensing requirements may be required by state/local laws.
• Valid driver’s license required for driving positions only.

Responsibilities

• Provide customer service to patients, visitors, employees, and vendors following security procedures and site policies.
• Respond to incidents and emergencies calmly while notifying appropriate personnel.
• Conduct regular patrols of store, pharmacy areas, parking, and perimeter to deter unauthorized activity.
• Monitor entrances/exits and high-traffic areas, report suspicious activity and maintenance concerns.
• Prepare clear, accurate incident reports and maintain professional interactions.

Skills

Access control

Tablet/Computer usage

CPR Certification

Customer service experience

Loss prevention

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands‑on experience, or work toward a full-time career with the industry leader.

As a Security Officer Enhanced Part Time Computer Patrol in Wilkes Barre, PA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking‑up additional shifts when it works for you.

Pay Rate: $18.07 / Hour

• Access Control/Badge Experience (B201): Candidates should have prior experience with access control systems and badge management. Familiarity with security protocols and procedures is preferred.

• Comfortable Using Computer or Tablet (B204): Proficiency in using computers or tablets is essential. Candidates should demonstrate the ability to navigate software applications and perform basic troubleshooting.

• CPR Certification (B205): Candidates must possess a valid CPR certification. Allied Universal offers free training sessions for candidates who do not currently hold this certification.

• Customer Service Experience (B219): A background in customer service is required. Candidates should have experience in handling customer inquiries, resolving issues, and providing exceptional service.

• Loss Prevention (B210): Experience in loss prevention strategies and practices is preferred. Candidates should be knowledgeable about theft prevention techniques and inventory management.

Job Schedule:

Sat 10:00 PM - 06:00 AM

How This Role Works:

• Fixed-Shift Commitment (“Anchor Shifts”): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
• Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick‑up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part‑time hours this week and full‑time the next. It’s all up to you.

This role is ideal for candidates seeking part‑time employment with flexibility, income stability, and opportunities to build‑up to a full‑time schedule of up to 40 hours per week; always with the option to scale back when needed.

Responsibilities:

• Provide customer service to patients, visitors, employees, and/or vendors by carrying out security‑related procedures, site‑specific policies, and when appropriate, emergency response activities within a healthcare retail pharmacy location.
• Respond to incidents, medical emergencies, disruptive behavior, and other critical situations in a calm, professional, problem‑solving manner, following site protocols and notifying appropriate personnel.
• Conduct regular and random patrols of the store, pharmacy areas, parking areas, and perimeter to help deter unauthorized activity and identify security‑related concerns.
• Monitor entrances, exits, and high‑traffic areas; observe and report suspicious activity, policy violations, hazards, and/or maintenance concerns to site leadership or Allied Universal management.
• Prepare clear, accurate reports of incidents, observations, and daily activities while maintaining a professional presence and respectful interactions with all individuals.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Loss prevention experience is preferred.
• Access control and badge experience is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full‑time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real‑time shift visibility and claiming.
• Benefits: Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance; seven holidays annually paid at time and a half, if worked; 40 hours of vacation after one year of employment at eligible work assignments (unused vacation is only paid out where required by law).
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.