Security Officer Driver Unarmed Patrol Customer Care

Alliedbarton Security Services; North Whitehall Township (PA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Retirement Savings Plan

Health Benefits

Job summary

Allied Universal is seeking a Security Officer Driver Unarmed Patrol Customer Care in Schnecksville, PA. This full-time driving role combines customer service with safety protocol, patrolling campus areas, and managing access points.

You will carry out scheduled shifts and respond to incidents with professionalism in a campus setting. The position emphasizes teamwork, integrity, and a service-oriented mindset, with a valid driver’s license required and CPR certification preferred.

Qualifications

• Valid driver's license as per policy requirements.
• Experience with access control and badge management.
• Familiarity with alarm panel systems.
• Proficient with computers or tablets for data entry and communication.
• CPR certification is mandatory for certain roles.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to students, faculty, staff, visitors, and vendors while following campus policies and emergency procedures.
• Conduct regular unarmed patrols of campus buildings, parking areas, walkways, and perimeters.
• Respond calmly to incidents, alarms, and emergencies using established protocols.
• Monitor access points and assist with visitor directions and campus information.
• Prepare accurate reports and maintain clear communication with supervisors and Allied Universal personnel.

Skills

Valid Driver's License

Access Control/Badge Experience

Alarm Panel Experience

Comfortable Using Computer or Tablet

CPR Certification

Customer Service Experience

Education

High School Diploma or Equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Driver Unarmed Patrol Customer Care in Schnecksville, PA, you will serve and safeguard clients in a range of industries such as Education, and more. As an Unarmed Security Officer at an educational location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support access control activities. This driving position requires a valid driver’s license. You will provide outstanding customer service and clear communication while representing Allied Universal’s agile, reliable, innovative, and caring culture through teamwork and integrity.

Position Type: Full Time

Pay Rate: $18.00 / Hour

• Valid Driver's LicenseAll candidates must possess a valid driver's license in accordance with the AU Driver Policy Requirements (C123). This is essential for roles that require driving as part of job responsibilities.

• Access Control/Badge ExperienceCandidates should have prior experience with access control systems and badge management (B201). This experience is crucial for positions that involve security and access management.

• Alarm Panel ExperienceFamiliarity with alarm panel systems (B202) is required for candidates applying for roles that involve monitoring and responding to security alarms.

• Comfortable Using Computer or TabletCandidates must demonstrate proficiency in using computers or tablets (B204). This skill is necessary for roles that require data entry, communication, and other computer-based tasks.

• CPR CertificationA valid CPR certification (B205) is mandatory for candidates applying for positions that involve emergency response or first aid responsibilities.

• Customer Service ExperienceCandidates should have relevant customer service experience (B219) to ensure they can effectively interact with clients and provide high-quality service.

Job Schedule:

DayTimeMon09:00 AM - 03:00 PMTue09:00 AM - 03:00 PMWed09:00 AM - 03:00 PMThur09:00 AM - 03:00 PMSun06:00 AM - 12:00 PM

What You'll Do:

• Provide customer service to students, faculty, staff, visitors, and/or vendors by carrying out site-specific procedures, campus policies, and appropriate emergency response activities.
• Conduct regular and random unarmed patrols of campus buildings, parking areas, walkways, and perimeter areas to help identify and report unusual activity, hazards, and maintenance concerns.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem solving manner, following established protocols and contacting appropriate campus personnel and/or emergency services as needed.
• Monitor access points and assist with visitor direction, parking inquiries, and general campus information while maintaining a professional present.
• Prepare accurate reports and maintain clear communication with supervisors, campus representatives, and Allied Universal personnel regarding incidents and daily activities.

Minimum Requirements:

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.