Security Officer - Downtown High Rise

tsg; Chicago (IL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical and dental insurance

Career growth and promotion

Job summary

Titan Security seeks a Security Officer to protect properties in the Chicago area and deliver outstanding customer service at the front desk. You will manage access control, monitor surveillance, and conduct patrols to deter theft and ensure a safe environment.

The role requires you to respond to incidents, document events, and collaborate with the Titan Security team. Opportunities for growth and training are available, with competitive hourly pay.

Qualifications

• Must be at least 18 years of age.
• Experience as a door staff professional or in receptionist/customer service/clerical/hotel/restaurant roles.
• Comfortable around dogs, cats, and other pets/animals.
• Able to acquire and maintain Illinois PERC, including state-mandated training.
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English.
• Able to meet physical functions: lift 50+ lbs, patrols, stairs, inclement weather.

Responsibilities

• Provide excellent Customer Service to all parties while on duty, including directions and information.
• Maintain clear logs at front desk relating to people or property including packages.
• Control access for tenants, visitors or vendors as required.
• Monitor security cameras and conduct patrols to prevent theft and maintain safety.
• Respond to incidents, including emergencies, and record data for Titan Security management.
• Other duties as assigned.

Skills

Customer service

Front desk experience

Bi-lingual (preferred)

Education

High School diploma or GED

Job description

Titan Security is built on serving our clients and building careers - just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Responsibilities of Security Officers include, but are not limited to:

• Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
• Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
• Control access for tenants, visitors or vendors as required
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
• Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
• Other duties as assigned

Required Qualifications of Security Officers:

• Must be at least 18 years of age.
• Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position.
• Must be comfortable around dogs, cats, and other pets/animals
• High School diploma or general education degree (GED)
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Preferred Qualifications of Security Officers:

• Bi-lingual considered a plus.
• Evening, overnight, and weekend availability required

Pay and Benefits of Security Officers:

• Positions starting at $19.75+ / hour depending on experience, location and position
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

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