Security Officer Dispatch Operations

Allied Universal; Tuscaloosa (AL); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Part-Time Security Officer in Tuscaloosa, Alabama to provide customer service and safeguard patients, staff, and visitors across healthcare locations. Dispatch operations involve receiving, prioritizing, documenting, and forwarding calls for service and incidents to the appropriate personnel.

The role emphasizes calm, problem-solving communication, monitoring systems, and coordinating with hospital staff and public safety on emergencies.

Qualifications

• Guard Card or license preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Background check required by law and company policy.
• Drug screen required where allowed by law.
• Licensing requirements may apply by state/local law.
• Driver’s license required for driving positions only.

Responsibilities

• Provide customer service to patients, visitors, staff, and/or vendors by carrying out security procedures and site policies, and assist with emergency response when needed.
• Receive, prioritize, document, and dispatch calls for service, alarms, and incidents to appropriate personnel across a healthcare location.
• Respond to incidents and critical situations calmly, communicating relevant details to responders and site leadership.
• Monitor communication systems and facility conditions, report unusual activity, and maintain dispatch logs.
• Coordinate with hospital personnel and public emergency services during medical emergencies and other critical events.

Skills

Customer service

Communication

Alarm monitoring

Dispatching

Teamwork

Education

High school diploma or equivalent

Tools

Communication systems

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Operations in Tuscaloosa, AL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Healthcare Dispatch Officer, you will coordinate communications and support security-related operations in a dynamic healthcare location. You will monitor incoming calls and alarms, dispatch personnel as needed, document incidents, and provide clear, professional service to patients, visitors, and staff. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type:

Part Time

Pay Rate:

$15.00 / Hour

Job Schedule:

• Sat 06:00 AM - 02:00 PM
• Sun 06:00 AM - 02:00 PM

What You’ll Do:

• Provide customer service to patients, visitors, staff, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Receive, prioritize, document, and dispatch calls for service, alarms, and incidents to appropriate personnel throughout a healthcare location.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating relevant details to responders and site leadership.
• Monitor communication systems, access-related activity, and facility conditions, reporting unusual activity and maintaining accurate dispatch logs.
• Coordinate with hospital personnel and public emergency services as directed during medical emergencies, disturbances, and other critical events.

Minimum Requirements:

• A Guard Card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.