Security Officer Dispatch Incident Routing

Allied Universal; Newark (DE); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Security Officer Dispatch Incident Routing in Newark, DE. This full-time role involves coordinating communications, monitoring activities, and supporting timely responses to security incidents at a financial institution location.

You will maintain logs, provide professional customer service, and operate security systems with integrity, representing Allied Universal's values of agility, reliability, and care.

Qualifications

• 3+ years of combined law enforcement, military, or security experience.
• Valid driver's license required.
• High school diploma or equivalent.
• Background check and drug screen required.
• Aging requirements: 18+ for unarmed, 21+ for armed roles.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a financial institution by carrying out site-specific procedures and access-control protocols.
• Monitor dispatch communications, receive calls for service, prioritize requests, and coordinate on-site responses.
• Maintain accurate logs of calls, incidents, personnel activity, alarm notifications, and other dispatch-related records.
• Communicate clearly and professionally with personnel, management, emergency responders, and other contacts during incidents.
• Monitor security systems (alarms, cameras, access-control notifications) and report issues.

Skills

Security experience

Customer service

Driver's license

Education

High school diploma or equivalent

College degree

Tools

Computer literacy

Job description

Job Locations

• US-DE-Newark

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Incident Routing in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer at a financial institution location, you will coordinate communications, monitor activity, and support timely responses to security-related incidents. You will help maintain a welcoming environment through professional customer service, clear communication, and teamwork. This driving position offers the opportunity to represent Allied Universal's agile, reliable, innovative, and caring culture while acting with integrity.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

• Tue: 02:00 PM - 10:00 PM
• Wed: 02:00 PM - 10:00 PM
• Thu: 02:00 PM - 10:00 PM
• Fri: 02:00 PM - 10:00 PM
• Sat: 02:00 PM - 10:00 PM

What You'll Do

• Provide customer service to employees, visitors, and vendors at a financial institution by carrying out site-specific procedures, access-control protocols, and emergency response activities as appropriate.
• Monitor dispatch communications, receive calls for service, prioritize requests, and coordinate the response of on-site personnel to routine incidents and critical situations.
• Maintain accurate logs of calls, incidents, personnel activity, alarm notifications, and other dispatch-related records in accordance with site procedures.
• Communicate clearly and professionally with personnel, management, emergency responders, and other authorized contacts while responding to incidents in a calm, problem-solving manner.
• Monitor security-related systems, such as alarms, cameras, access-control notifications, and communication equipment, and report unusual activity or equipment concerns to appropriate personnel.

Minimum Requirements

• Possess 3 or more years of combined law enforcement, military, or security-related experience, or a college degree.
• A valid driver's license is required in accordance with Allied Universal driver policy requirements.
• Customer service experience is preferred.
• Be comfortable using a computer or tablet.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.