Security Officer Dispatch Center

Allied Universal; Maiden (NC); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Dispatch Center in Maiden, NC. The role focuses on coordinating security communications, monitoring alarms and access control, and dispatching resources to protect clients across multiple industries.

The position is full-time with a pay rate of $20.50 per hour. Responsibilities include maintaining logs, supporting customers, and performing site patrols as required. Training and growth opportunities are provided.

Qualifications

• At least three years of combined law enforcement, military, and/or security experience, or a college degree.
• Access control and badge experience preferred.
• Customer service experience preferred.
• Comfort using a computer or tablet preferred.
• Alarm panel experience preferred.
• Must be 18+ for unarmed roles; 21+ for armed roles.
• Background check and drug screen required as a condition of employment.

Responsibilities

• Provide customer service to employees, visitors, vendors, and contractors at a technology-focused location according to site policies and emergency procedures.
• Monitor dispatch communications, document service requests and incidents, then coordinate response per procedures.
• Maintain dispatch logs, incident records, and reports and communicate with security personnel and emergency responders.
• Respond to incidents calmly, provide updates, and escalate as directed by protocols.
• Conduct regular patrols and report unusual conditions and maintenance issues.

Skills

Security experience

Background check

Customer service

Education

College degree

High school diploma

Tools

Alarm panel experience

Access control

Badge systems

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Center in Maiden, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer supporting a dynamic technology, media, and telecommunications location, you will coordinate security-related communications, monitor alarm and access control systems, document activity, and dispatch resources as needed. Your professional presence, customer-focused communication, and attention to detail will help support a secure environment. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide how we serve.

Position Type: Full Time

Pay Rate: $20.50 / Hour

Job Schedule

DayTimeWed01:45 PM - 10:15 PMThur01:45 PM - 10:15 PMFri01:45 PM - 10:15 PMSat01:45 PM - 10:15 PMSun01:45 PM - 10:15 PM

What You'll Do

• Provide customer service to employees, visitors, vendors, and contractors at a technology-focused location by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Monitor dispatch communications, receive and document service requests, incidents, alarms, and critical situations, then coordinate the appropriate response according to established procedures.
• Maintain accurate dispatch logs, incident records, and activity reports while communicating relevant information to security-related personnel, site contacts, and emergency responders.
• Respond to incidents and critical situations in a calm, problem-solving manner, providing timely updates and escalating matters as directed by site-specific protocols.
• Conduct regular and random patrols around the business and perimeter as assigned, reporting unusual conditions, access concerns, and maintenance-related issues.

Minimum Requirements

• Possess at least three years of combined law enforcement, military, and/or security-related experience, or a college degree.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

Requisition ID

2026-1648383