Security Officer Full Time Dispatch Communications

Allied Universal; Sterling (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Full Time Dispatch Communications in Sterling, VA. The role focuses on protecting clients across multiple industries while coordinating security-related communications and responding to routine requests.

You will monitor alarms, cameras, and access-control systems, dispatch personnel, and maintain accurate logs and reports. A background in security and strong customer service are valued requirements.

Qualifications

• Minimum one year of security-related experience.
• Customer service experience is preferred.
• Guard card or license is preferred.
• Comfort using a computer or tablet is preferred.

Responsibilities

• Provide customer service to clients at a technology, media, and telecommunications location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor alarms, cameras, access-control systems, and communications channels; dispatch personnel and coordinate responses to incidents, service requests, and critical situations.
• Receive, document, prioritize, and communicate calls for assistance in a calm, problem-solving manner, escalating concerns according to site-specific procedures.
• Maintain accurate dispatch logs, incident records, shift activity reports, and other required documentation.
• Conduct regular and random patrols around the business and perimeter as assigned, reporting unusual conditions and security-related concerns.

Skills

Customer service

Security awareness

Communication

Education

High school diploma

Tools

Access control systems

Cameras

Alarms monitoring

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Dispatch Communications in Sterling, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Security Professional supporting a technology, media, and telecommunications location, you will coordinate security-related communications, monitor activity, manage access control and badge processes, and respond to routine requests. You will provide exceptional customer service while helping to maintain an orderly environment. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $23.18 / Hour

Job Schedule:

• Tue: 03:00 PM - 11:00 PM
• Wed: 03:00 PM - 11:00 PM
• Fri: 03:00 PM - 11:00 PM
• Sat: 03:00 PM - 11:00 PM

What You’ll Do:

• Provide customer service to clients at a technology, media, and telecommunications location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor alarms, cameras, access-control systems, and communications channels; dispatch personnel and coordinate responses to incidents, service requests, and critical situations.
• Receive, document, prioritize, and communicate calls for assistance in a calm, problem-solving manner, escalating concerns according to site-specific procedures.
• Maintain accurate dispatch logs, incident records, shift activity reports, and other required documentation.
• Conduct regular and random patrols around the business and perimeter as assigned, reporting unusual conditions and security-related concerns.

Minimum Requirements:

• Have at least one year of security-related experience.
• Customer service experience is preferred.
• Possession of a guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Access control or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.