Security Officer (Day Shift)

The Johns Hopkins University; Washington (District of Columbia); On-site; Full time

Job summary

An established industry player is looking for a dedicated Security Officer to join their team in Washington, DC. This role involves monitoring safety desks, greeting visitors, and ensuring the security of university property. The ideal candidate will possess strong communication skills and a commitment to customer service. This position offers a chance to work in a dynamic environment, where you will engage with the community and contribute to a safe and welcoming atmosphere. If you are passionate about safety and service, this opportunity is perfect for you!

Benefits

Health Insurance

Retirement Plans

Flexible Shifts

Professional Development

Qualifications

• Completion of basic security officer training is required.
• Must have a valid driver’s license and be eligible to drive university vehicles.

Responsibilities

• Monitor safety desks and cameras, reporting unusual events.
• Provide security for property and facilities, conducting patrols.

Skills

Customer Service

Communication Skills

Crisis Management

Report Writing

Monitoring Skills

Education

High School Diploma/GED

Associate of Arts (AA) degree

Tools

Visitor Management Software

Wireless Technology

Job description

We are seeking a motivated, enthusiastic and customer service-oriented individual for the position of Security Officer (Day Shift) for the Hopkins Bloomberg Center in Washington, DC. This position is for the day shift (6:30 AM - 3:00 PM).

Specific Duties and Responsibilities

• Staff main public safety desks and actively monitor assigned cameras, reporting events outside of normal operation may be necessary.
• Actively greet and welcome visitors, and direct pedestrian traffic as needed.
• Actively update the visitor management software as visitors arrive and control/restrict access to the building.
• Monitor the bike and scooter parking activity, politely enforce the University policy as needed.
• Provide security for the University's property, facilities, activities.
• Maintain all security devices and products in good working condition.
• Patrol assigned areas on foot and actively participate in crime prevention.
• Respond to routine and emergency calls for various types of services and take action as appropriate.
• Conduct preliminary investigations, maintain confidentiality while writing clear, concise and accurate reports.
• Conduct security inspection of University facilities and areas, and reporting conditions.
• Provide escorts and other general services, including locking and unlocking rooms.
• Work flexible shifts as needed, including weekends, holidays or to assist with operational and special event assignments.
• Cross-train for additional posts as needed (i.e. Patrolling, Command Center, etc.).
• Perform other security related services for the faculty, staff, students, and visitors of The Johns Hopkins University.
• Investigate University security incidents/crimes and prepare appropriate reports.
• Notify University personnel and/or external groups as necessary (i.e., human resources, student affairs, etc.).
• Facilitate law enforcement and DCFEMS response to crimes and medical emergencies, fire alarms, etc.
• Liaise with law enforcement members regarding crime prevention.
• Work flexible shifts and unscheduled overtime on any day of the week, including holidays or weekends to assist with operational and special event assignments.
• The omission of specific duties does not preclude the manager from assigning duties that are logically related to the position.

Requirements

• Acceptable completion of basic security officer training and related training required.
• Must be able to successfully complete a physical/health screening examination by the Office of Occupational Health and Safety, which includes a drug screening.
• Must be able to successfully meet and maintain Campus Safety and Security physical requirements.
• As a condition of employment, applicant must successfully complete a University criminal background investigation and a post-offer/pre-employment drug/alcohol test.
• Must have a valid driver’s license and be eligible to drive JHU vehicles per University policy for the entire duration of employment within this role.
• Proof of U.S. citizenship and at least 21 years of age as required by the DC Department of Licensing and Consumer Protection Agency and MPD Security Officers Management Branch.
• Must meet requirements to obtain a Security Officer license from the D.C. Department of Licensing and Consumer Protection Campus.
• Overtime shifts may be MANDATORY for operational needs – must be available to work weekends, holidays and/or other than regularly scheduled shifts.
• Must have ability to handle both common and crisis situations calmly and efficiently.
• Must possess good written and verbal communication skills and be able to prepare comprehensive reports and logs in neat, legible handwriting.
• Must be able to read and understand all operating procedures and instructions.
• Must display exceptional customer service and communication skills, and the ability to interact with others in a professional and effective manner.
• Must have intermediate computer skills to utilize innovative, wireless technology.
• Ability to successfully complete the Campus Public Safety Institute (CPSI) academy to obtain certification.

Minimum Qualifications

• High School Diploma/GED. Completion of basic security officer training, field training and related training required.
• Must be able to successfully complete a physical/health screening examination. Must also be able to successfully meet and maintain Campus Safety and Security physical requirements.

Preferred Qualifications

• Prior experience in law enforcement / corporate / public safety / military.
• Associate of Arts (AA) degree in Criminal Justice, Business, Liberal Arts, Cyber Security or Social Sciences.
• Currently certified in CPR and First Aid, Campus Public Safety Institute.
• Demonstrated ability to handle complex assignments.

Classified Title: Security Officer II
Job Posting Title (Working Title): Security Officer (Day Shift)
Role/Level/Range: ATO 37.5/02/OB
Starting Salary Range: $17.50 - $25.00 HRLY (Commensurate w/exp.)
Employee group: Full Time
Schedule: Monday-Friday 6:30 AM-3:00 PM
FLSA Status: Non-Exempt
Location: District of Columbia
Department name: 555 Penn
Personnel area: University Administration

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [e-mail].