Security Officer (Day Shift)

Kiawah Canasta Group; Kiawah Island (SC); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Commute incentive (biweekly)

Starting pay $18.50/hr

Overtime eligibility at 90 days with S

Retention bonus $750 at 90 days

Health plans with dental & vision

Life insurance (short/long)

HSA employer contribution

Paid holidays & time-off

401k match

Uniforms & laundering service

Wellness benefits

Job summary

Kiawah Island Community Association is hiring for a full-time security position on Kiawah Island. Shifts run 6:25am to 6:45pm, 12 hours.

Responsibilities include customer service, access control, patrolling, incident reporting, and driving the island shuttle as needed. We offer two health plans plus dental, vision, and life coverages, disability insurance, HSA contributions, paid holidays, accrued time off, a 401(k) match, uniforms, and wellness benefits.

Qualifications

• Excellent customer service even under stress.
• Able to lift a minimum of 50 lbs.
• Stand, walk and kneel for extended periods.
• Navigate stairs in low light conditions.
• Endure extreme weather conditions.
• Work 12-hour shifts, weekends, holidays.
• Maintain neat, professional appearance per uniform guidelines.
• Proficient with computers, iPads and related devices.

Responsibilities

• Provide excellent customer service to KICA membership, guests, commercial customers and island staff.
• Answer phones, assist callers or route to the right party.
• Use computer software to locate records and manage passes.
• Control vehicle and pedestrian access with appropriate passes.
• Patrol properties, identify safety concerns and covenant violations.
• Perform patrols, often solo or in low light.
• Respond to emergencies and document incidents.
• Monitor surveillance cameras and report suspicious activity.
• Drive shuttle for members on-island or to Charleston area locations and manage detours when needed.
• Assist with island closure/re-opening during weather events.
• Follow Kiawah Standards and company policies; work to reduce costs.
• Other duties as assigned.

Skills

Customer service

Lifting 50 lbs

Stand for long periods

Low-light navigation

Weather endurance

12-hour shifts

Appearance standards

Tech proficient

Job description

Competitive pay + robust benefits

• Commute incentive paid biweekly
• $18.50/hr starting pay, eligible for overtime, increase to $19/hr at 90 days if SLED certification is obtained
• Retention bonus - $750 at 90 days
• 2 great health benefit plans to choose from plus dental, vision, accident, critical illness, and supplemental life insurance coverages available
• Life insurance, short-term, and long-term disability provided at no cost
• HSA employer contribution
• Paid holidays and accrued time-off
• 401k contribution match, immediate vesting after 1 year
• Uniforms and laundering service provided
• Wellness benefits including fitness reimbursement, smartwatch contribution, and more!

this is a full time position. We are hiring for day shifts. Shifts are 12 hours long and run from 6:25am to 6:45pm

Responsibilities and Duties

• Provide excellent customer service when interacting with KICA membership, island guests, commercial customers, island employees, and other island entities.
• Answer telephones to assist callers with various needs and resolve the issue or direct them to the appropriate party.
• Utilize computer software to locate member records and enter guest and member passes as needed.
• Monitor and authorize entrance of vehicles or people to Kiawah Island, ensuring appropriate passes are displayed before entrance is authorized.
• Protect property, identify covenant violations, and identify safety issues while patrolling the island.
• Perform physical patrol checks of KICA buildings and properties. Often times alone and/or in total darkness.
• Promptly respond to calls for services to include; traffic accidents, medical calls, house alarms, wildlife issues, emergency situations, handle according to policy.
• Complete incident reports, witness statements, and other required documentation for all security incidents.
• Monitor security surveillance cameras and report any suspicious activity in a timely manner.
• Provide excellent customer service and follow all safety guidelines while driving the shuttle for KICA members on-island or to Charleston area locations.
• Provide traffic control and handle detours when island roads are non-passable for various situations.
• Assist with island closure and re-opening during emergency weather situations.
• Follow all company policies and procedures to the Kiawah Standards.
• Work efficiently in order to reduce costs.
• Other duties as assigned.

Requirements

• Ability to use excellent customer service techniques, even when under stressful or difficult conditions.
• Ability to lift minimum of 50 lbs.
• Ability to kneel, bend, carry, walk, and stand for extended periods of time
• Ability to navigate stairs and walking ramps in low light conditions
• Comfortable working in weather environments that may be extremely hot or extremely cold, wet, icy, snowy, etc.
• Ability to work on weekends, holidays, and emergency weather situations
• Ability to work 12 hour shifts and overtime as needed.
• Maintain a neat and professional appearance, following all KICA uniform guidelines and grooming standards.
• Keep mental alertness and attention to detail at all times.
• Proficient in technology including computers, iPads, smart phones, walkie-talkies, etc.
• Ability to discern and diagnose normal situations from emergency situations and to respond in either case using excellent customer service techniques.
• Ability to understand and carry out written and oral instructions and communications.

Other requirements:

• Pass a pre-employment drug screen, criminal background check, and driving record check.
• Maintain a valid South Carolina Drivers License
• Must be 18 years old or older and able to qualify for and maintain a SLED certification

Kiawah Island Community Association is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, disability, or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.