Security Officer Customer Support

Alliedbarton Security Services; Dedham (MA); On-site; USD 55,049,000 - 60,614,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal in Dedham, MA is seeking a part-time Security Officer for Patrol and Customer Support at a media and technology location. You will provide security and customer service, monitor entrances, and respond calmly to incidents while using tablets and basic computer tools.

The role offers flexible scheduling through our Claim a Shift platform, a starting pay of $19.70 per hour, and opportunities to grow within a dynamic security team focused on integrity and teamwork.

Qualifications

• Customer service experience preferred.
• Comfort using a computer or tablet is preferred.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures and site policies.
• Respond to incidents and access-related concerns calmly following reporting and escalation procedures.
• Conduct regular and random unarmed patrols of the facility, production areas, offices, parking areas, and perimeter.
• Monitor access points, verify visitor/contractor authorization, and maintain logs and incident documentation.

Skills

Customer service

Computer literacy

Education

High School Diploma or equivalent

Job description

Overview

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Part Time Patrol Customer Support in Dedham, MA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Security Officer at a dynamic media and technology location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and provide outstanding customer service and communication. You will support a welcoming environment while using computer or tablet tools as needed. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work.

Position Type: Part Time

Pay Rate: $19.70 / Hour

Job Schedule:

DayTimeMon11:00 PM - 07:00 AMTue11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a media and telecommunications location.
• Respond to incidents, access-related concerns, and critical situations in a calm, problem-solving manner, following established reporting and escalation procedures.
• Conduct regular and random unarmed patrols of the facility, production areas, offices, parking areas, and perimeter to help deter unauthorized activity and identify unusual conditions.
• Monitor access points, verify visitor and contractor authorization, and maintain accurate logs and incident documentation as required by site procedures.
• Support a professional environment for employees, guests, and vendors while communicating observations to site leadership and Allied Universal supervision.

Minimum Requirements:

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.