Security Officer - Customer Service Patrol

Allied Universal; South Bend (IN); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits

Perks Program

Job summary

Allied Universal in South Bend, IN is seeking an Unarmed Security Officer to provide customer service, monitor access, and patrol sites. This full-time role involves observing client locations, enforcing site policies, and reporting incidents while maintaining a visible presence and professional demeanor.

The position offers a pay rate of $18.20 per hour with a day-evening schedule across several shifts. Prior customer service and badge/access control experience are preferred, with eligibility

Qualifications

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures, site-specific policies and emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Skills

Customer service experience

Access control and badge experience

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Unarmed Customer Service Patrol in South Bend, IN, you will serve and safeguard clients in a range of industries. Join Allied Universal as an Unarmed Patrol Officer, supporting a dynamic location through routine patrols, access control, badge-related responsibilities, and professional customer service. You will maintain a visible presence to help deter security-related incidents, communicate clearly with visitors and staff, and respond to evolving needs with integrity. Our agile, reliable, and innovative team puts people first and delivers through teamwork.

Position Type: Full Time

Pay Rate: $18.20 / Hour

Job Schedule

DayTimeMon04:00 PM - 12:00 AM
Tue04:00 PM - 12:00 AM
Fri04:00 PM - 12:00 AM
Sat04:00 PM - 12:00 AM
Sun04:00 PM - 12:00 AM

What You'll Do

• Provide customer service to our clients by carrying out security-related procedures, site-specific policies and, when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Minimum Requirements

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.

To find an office near you, please visit: www.aus.com/offices.