Security Officer Customer Service Patrol

Allied Universal; Bridgeport (CT); Vor Ort; USD 26.000 - 32.000; Vollzeit

Zusammenfassung

Allied Universal is seeking a Security Officer Customer Service Patrol in Bridgeport, CT. The role involves serving clients, visitors, and employees, patrolling unarmed and protecting financial institutions while delivering exceptional customer service and maintaining a welcoming environment.

You will follow site-specific procedures, document incidents, and support a culture of teamwork and integrity across shifts. The position is full-time with a daytime schedule.

Qualifikationen

• Guard card or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check required by law.
• Allied Universal will consider qualified applicants with criminal histories as required by law.
• Drug screen required by law.
• Licensing requirements vary by state/local laws.
• A valid driver’s license required for driving positions only.

Aufgaben

• Provide customer service to clients, visitors, and employees at a financial institution via security procedures and emergency response when appropriate.
• Monitor access points and manage visitor access following policies.
• Respond calmly and professionally to incidents, alarms, and critical situations; document observations and notify appropriate personnel.
• Conduct regular and random unarmed patrols of the facility, parking areas, ATM locations, and perimeter to deter unauthorized access.
• Maintain accurate daily activity reports and incident documentation per site requirements.

Kenntnisse

Customer service

Clear communication

Observation skills

Patrol procedures

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Service Patrol in Bridgeport, CT, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As an Unarmed Patrol Officer in a financial institution, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for employees, customers, and visitors. You will provide exceptional customer service, communicate clearly, and respond to security-related concerns with professionalism. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every shift.

Position Type

Full Time

Pay Rate

$20.22 / Hour

Job Schedule

DayTimeMon06:30 AM - 02:30 PMTue06:30 AM - 02:30 PMWed06:30 AM - 02:30 PMThur06:30 AM - 02:30 PMFri06:30 AM - 02:30 PM

What You'll Do

• Provide customer service to clients, visitors, and employees at a financial institution by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Monitor access points and observe activity throughout the location, following visitor management and access-control procedures.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner; document observations and notify appropriate personnel.
• Conduct regular and random unarmed patrols of the facility, parking areas, ATM locations, and perimeter to help identify unusual activity and help deter unauthorized access.
• Maintain accurate daily activity reports and incident documentation in accordance with site-specific requirements and Allied Universal procedures.

Minimum Requirements

• A guard card or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.