Security Officer Customer Service Patrol

Allied Universal; Bowling Green (KY); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, North America's leading security and facility services company, is seeking a Security Officer Customer Service Patrol in Bowling Green, KY to serve tenants and visitors and maintain a welcoming, safe environment.

As an Unarmed Security Officer at a commercial real estate location, you will monitor assigned areas, conduct patrols, control access points, respond to incidents, and complete accurate reports while delivering outstanding customer service.

Qualifications

• Customer service experience preferred.
• Loss prevention experience preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Background check and drug screen required.

Responsibilities

• Provide customer service to tenants, visitors, and employees while carrying out site-specific security procedures, policies, and emergency response activities at a commercial real estate location.
• Conduct regular and random unarmed patrols of interior spaces, exterior grounds, parking areas, and building perimeters to report unusual conditions or unauthorized activity.
• Monitor access points and visitor activity in accordance with site procedures, directing guests and contractors as needed.
• Respond to incidents, alarms, and critical situations in a calm, professional manner, notifying appropriate personnel and documenting actions taken.
• Complete accurate activity reports, incident documentation, and shift communications in accordance with Allied Universal and site requirements.

Skills

Customer service

Loss prevention

Computer literacy

Education

High school diploma or equivalent

Job description

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Service Patrol in Bowling Green, KY, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As an Unarmed Security Officer at a commercial real estate location, you will monitor assigned areas, conduct routine patrols, maintain a visible presence to help deter security-related incidents, and provide outstanding customer service. You will communicate professionally with tenants, visitors, and team members while supporting a welcoming environment. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work every day.

Position Type: Full Time

Pay Rate: $17.50 / Hour

Job Schedule:

• Mon 11:00 PM - 07:00 AM
• Tue 11:00 PM - 07:00 AM
• Wed 11:00 PM - 07:00 AM
• Sat 11:00 PM - 07:00 AM
• Sun 11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to tenants, visitors, and employees while carrying out site-specific security-related procedures, policies, and emergency response activities at a commercial real estate location.
• Conduct regular and random unarmed patrols of interior spaces, exterior grounds, parking areas, and building perimeters to help identify and report unusual conditions or unauthorized activity.
• Monitor access points and visitor activity in accordance with site procedures, directing guests and contractors as needed.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, notifying appropriate personnel and documenting actions taken.
• Complete accurate activity reports, incident documentation, and shift communications in accordance with Allied Universal and site requirements.

Minimum Requirements:

• Customer service experience is preferred.
• Loss prevention experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.