Security Officer - Customer Service - Part Time

Allied Universal; Florence (KY); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Retirement savings plan

Perks program and discounts

Job summary

Allied Universal is hiring a Part-Time Security Officer in Florence, KY to provide exceptional customer service while safeguarding clients and property. You will monitor assigned areas, deter incidents, and help create a welcoming environment for shoppers, employees, and visitors.

Responsibilities include responding to incidents, patrolling retail spaces, fielding communications, and maintaining logs per site procedures.

Qualifications

• High school diploma or equivalent is required.
• Background check and drug screen will be conducted as per law.
• Licensing requirements may apply; a valid driver’s license is required only for driving positions.

Responsibilities

• Provide customer service to clients, shoppers, and visitors by following security-related procedures and site policies.
• Respond to incidents and disturbances in a calm, professional manner and contact appropriate personnel or emergency services as needed.
• Conduct regular unarmed patrols throughout the retail location to deter unauthorized activity.
• Monitor access points and report suspicious behavior or policy violations to management.
• Complete accurate incident reports and logs as required by site policies.

Skills

Customer service

CPR certification

Computer literacy

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Security Officer - Customer Service - Part Time

In Florence, KY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. You will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for shoppers, employees, and visitors. You will provide outstanding customer service, communicate clearly, and respond professionally to incidents.

Position Type

Part Time

Pay Rate

$17.68 / Hour

Job Schedule

• Sat: 03:00 PM - 11:00 PM
• Sun: 03:00 PM - 11:00 PM

What You’ll Do

• Provide customer service to clients, shoppers, and visitors by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to incidents, disturbances, and critical situations in a calm, professional, problem-solving manner, following site procedures and contacting appropriate personnel and/or emergency services as needed.
• Conduct regular and random unarmed patrols throughout the retail location, including sales areas, entrances, exits, parking areas, and perimeter locations, to help deter unauthorized activity.
• Monitor access points, observe customer and visitor activity, and report suspicious behavior, hazards, and policy violations to site management and/or Allied Universal leadership.
• Complete accurate activity logs, incident reports, and other required documentation in accordance with site-specific policies.

Minimum Requirements

• CPR certification is preferred.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.