Security Officer Customer Service Ambassador

Alliedbarton Security Services; Lithia Springs (GA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits package

Perks Program discounts

Job summary

Allied Universal is seeking a Security Officer Customer Service Ambassador in Lithia Springs, GA. You will serve and safeguard clients, monitor and patrol designated areas, and maintain a welcoming environment for employees, visitors, and drivers.

This full-time role offers a pay rate of $17.94 per hour, a daytime schedule, and opportunities for training, career growth, and benefits as part of Allied Universal’s people-first culture.

Qualifications

• Customer service experience is preferred.
• Must be at least 18 years old for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check required by laws; drug screening required where permitted.
• Licensing requirements may apply by state/local law; valid driver’s license for driving positions only.

Responsibilities

• Provide customer service to clients, visitors, drivers, and employees following site policies and emergency procedures.
• Respond to incidents and access concerns calmly, escalating per site procedures.
• Conduct regular and random patrols of loading areas, parking areas, trailer yards, and perimeter to deter unauthorized activity.
• Monitor access points and verify authorized entry for personnel, visitors, and drivers.
• Document observations and incidents accurately and communicate with leadership and site contacts.

Skills

Customer service experience

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Service Ambassador in Lithia Springs, GA, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. As a Security Officer at a logistics and distribution location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for employees, visitors, and drivers. You will provide exceptional customer service and clear communication while contributing to Allied Universal’s agile, reliable, innovative, and people-first culture through teamwork and integrity.

Position Type: Full Time

Pay Rate: $17.94 / Hour

Job Schedule:

DayTimeThur01:00 PM - 09:00 PMFri01:00 PM - 09:00 PMSat01:00 PM - 09:00 PMSun01:00 PM - 09:00 PM

What You'll Do:

• Provide customer service to clients, visitors, drivers, and employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, access concerns, and critical situations in a calm, problem-solving manner, escalating matters according to site procedures.
• Conduct regular and random patrols of loading areas, parking areas, trailer yards, warehouse spaces, office areas, and the property perimeter to help deter unauthorized activity.
• Monitor access points and verify authorized entry for personnel, visitors, and delivery drivers in accordance with site requirements.
• Document observations, incidents, and irregular conditions accurately and communicate relevant information to Allied Universal leadership and site contacts.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.