Security Officer Customer Service

Allied Universal; Oceanside (CA); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Smart tools

Career growth

Financial benefits

Perks program

Job summary

Allied Universal is seeking a Part Time Security Officer Customer Service in Oceanside, CA to serve tenants, shoppers, visitors, and staff while maintaining a visible security presence.

You will conduct patrols, monitor access points, and provide outstanding customer service. Qualifications include a high school diploma, 18+ years for unarmed roles, and background screening as required by law. Join a team that values people and integrity.

Qualifications

• Customer service experience preferred.
• Guard card or license preferred.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.
• Background check and drug screen will be conducted as required by law.
• Licensing requirements may apply by state/local law.

Responsibilities

• Provide customer service to tenants, shoppers, visitors, and staff by following security procedures and policies.
• Conduct regular and random patrols of retail areas, parking lots, entrances, and surrounding perimeter.
• Monitor access points and report suspicious activity or policy violations to management.
• Respond to incidents and concerns calmly and in line with site procedures.
• Prepare accurate written reports and coordinate with management and emergency responders.

Skills

Customer service

Guard license

Education

High school diploma

Job description

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Security Officer Customer Service in Oceanside, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Patrol Unarmed Officer at a retail and mall location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and provide outstanding customer service to shoppers, tenants, and visitors. You will communicate clearly, respond to concerns, and support a welcoming environment. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Position Type: Part Time

Pay Rate: $20.50 / Hour

Job Schedule: DayTimeTue03:00 PM - 11:00 PMWed03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to tenants, shoppers, visitors, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random foot and/or vehicle patrols throughout retail common areas, parking areas, entrances, loading zones, and the surrounding perimeter to help deter unauthorized activity.
• Monitor access points and observe activity throughout the location, reporting suspicious behavior, hazards, and policy violations to the appropriate personnel.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, following established site procedures.
• Prepare accurate written reports and maintain clear communication with site management, law enforcement, and/or emergency responders as needed.

Minimum Requirements:

• A guard card or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.n
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

Requisition ID

2026-1741377