Security Officer Customer Service

Alliedbarton Security Services; Fremont (CA); On-site; USD 46,000 - 48,000; Full time

Job summary

Allied Universal is seeking a Security Officer Customer Service in Fremont, CA to safeguard clients across automotive and other facilities. You will patrol, monitor access points, respond to incidents, and deliver outstanding customer service with professionalism and integrity.

The role is full-time, pays $22.52 per hour, and requires at least 1 year of security experience; CPR preferred; a guard card or license is preferred; background check and drug screen will apply.

Qualifications

• At least 1 year of security-related experience.
• CPR certification preferred.
• Comfortable using a computer or tablet.
• Customer service experience preferred.
• Guard card or license preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Background check required by law.
• Drug screen required.
• Licensing requirements vary by state/local laws.
• Driver’s license required for driving positions only.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures and site-specific policies.
• Respond to incidents, access concerns, and critical situations calmly per site procedures.
• Conduct regular and random patrols of production areas, parking facilities, entry points, and perimeter.
• Monitor access points, verify credentials, and document visitor and employee activity.
• Report hazards, unusual activity, and security-related incidents to site contacts and leadership.

Skills

Security experience

CPR certification

Computer/Tablet literacy

Customer service experience

Guard card or license

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Service in Fremont, CA, you will serve and safeguard clients in a range of industries such as Auto, and more. Join Allied Universal as a Security Officer supporting a dynamic automotive location. You will monitor assigned areas, conduct routine patrols, maintain a visible presence to help deter security-related incidents, and provide outstanding customer service and communication. Bring your professionalism to a team that is agile, reliable, and innovative, where a caring culture puts people first and integrity guides every interaction.

Position Type: Full Time

Pay Rate: $22.52 / Hour

Job Schedule:

DayTimeMon07:00 AM - 03:30 PMFri07:00 AM - 03:30 PMSat07:00 AM - 03:30 PMSun07:00 AM - 03:30 PM

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities at an automotive manufacturing location.
• Respond to incidents, access concerns, and critical situations in a calm, problem-solving manner, following established site procedures.
• Conduct regular and random patrols of production areas, parking facilities, entry points, and the perimeter to help deter unauthorized activity and identify security-related concerns.
• Monitor access points, verify credentials as directed, and document visitor, employee, and contractor activity in accordance with site requirements.
• Report hazards, unusual activity, equipment concerns, and security-related incidents to the appropriate site contacts and Allied Universal leadership.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• CPR certification is preferred.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

Requisition ID

2026-1676221