Security Officer Control Center

Allied Universal; Sioux Falls (SD); Vor Ort; USD 25.000 - 34.000; Vollzeit

Benefits dieser Stelle

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Zusammenfassung

Allied Universal is seeking a Security Officer for the Control Center in Sioux Falls, SD. You will coordinate communications, monitor alarms and dispatch resources to protect clients across multiple industries.

As a Full Time Dispatch professional, you will ensure timely responses, maintain logs, and support incident handling with clear communication and attention to detail. Competitive pay and benefits are provided.

Qualifikationen

• 1+ years of law enforcement experience OR 2+ years of security-related supervisor/manager experience OR 3+ years of security-related experience.
• Comfortable using a computer or tablet.
• Alarm panel experience preferred.
• Customer service experience preferred.
• X-ray screening experience preferred.

Aufgaben

• Provide customer service to personnel, visitors, and vendors at a technology, media, and telecommunications location by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Monitor incoming calls, alarms, communications systems, and service requests; document and dispatch security-related personnel or appropriate site resources based on established protocols.
• Respond to incidents, critical situations, and requests for assistance in a calm, problem-solving manner; communicate relevant information to supervisors, emergency responders, and site contacts as needed.
• Maintain accurate dispatch logs, incident reports, visitor or contractor information, and other required records in accordance with site procedures.
• Conduct regular and random patrols of the business and perimeter when assigned, reporting unusual conditions, access concerns, or maintenance issues to appropriate personnel.

Kenntnisse

Customer service

Computer/tablet proficiency

Alarm panel experience

X-ray screening experience

Ausbildung

High school diploma or equivalent

Tools

No specific tools listed

Jobbeschreibung

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Control Center in Sioux Falls, SD, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch professional in a dynamic technology, media, and telecommunications location, you will coordinate communications, monitor alarms and activity, dispatch resources, and support timely responses to security-related incidents. You will help maintain an organized environment through clear communication, customer-focused service, and attention to detail. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide how we deliver every day.

Position Type: Full Time

Pay Rate: $21.63 / Hour

Job Schedule DayTimeMon02:00 PM - 10:00 PMFri02:00 PM - 10:00 PMSat04:00 PM - 04:00 AMSun04:00 PM - 04:00 AM

What You’ll Do

• Provide customer service to personnel, visitors, and vendors at a technology, media, and telecommunications location by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Monitor incoming calls, alarms, communications systems, and service requests; document and dispatch security-related personnel or appropriate site resources based on established protocols.
• Respond to incidents, critical situations, and requests for assistance in a calm, problem-solving manner; communicate relevant information to supervisors, emergency responders, and site contacts as needed.
• Maintain accurate dispatch logs, incident reports, visitor or contractor information, and other required records in accordance with site procedures.
• Conduct regular and random patrols of the business and perimeter when assigned, reporting unusual conditions, access concerns, or maintenance issues to appropriate personnel.

Minimum Requirements

• Possess 1+ years of law enforcement experience OR 2+ years of security-related supervisor/manager experience OR 3+ years of security-related experience.
• Comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• X-ray screening experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.