Security Officer Computer Reporting

Allied Universal; Plano (TX); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career growth

Financial and health benefits

Exclusive perks

Job summary

Allied Universal, North America's leading security and facility services company, is hiring a Security Officer Computer Reporting in Plano, TX. You will monitor areas, conduct patrols, and maintain a visible presence to deter incidents while delivering courteous customer service in a technology-focused environment.

The role emphasizes responding to incidents per site protocols, logging activities, and coordinating with colleagues and clients to ensure safe, welcoming facilities.

Qualifications

• High school diploma or equivalent is required.
• Background check will be conducted in line with laws.
• Drug screen may be required.
• Age 18+ for unarmed roles; 21+ for armed roles.
• Licensing requirements may apply by state/local laws.

Responsibilities

• Provide customer service and enforce site policies in a technology/telecom location.
• Respond to incidents calmly and follow site protocols for reporting.
• Conduct regular patrols of the site and monitor access points.
• Document observations and escalate concerns as needed.
• Maintain accurate logs and shift handoff communications.

Skills

Customer service

Computer/tablet use

CPR (preferred)

Education

High school diploma or equivalent

Job description

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Computer Reporting in Plano, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Security Officer supporting a technology, media, and telecommunications location, you will monitor assigned areas, conduct routine patrols, and maintain a visible presence to help deter security-related incidents. You will provide outstanding customer service and clear communication while supporting a welcoming environment. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Position Type: Full Time

Pay Rate: $18.25 / Hour

Job Schedule:

• Wed: 02:00 PM - 10:00 PM
• Thur: 02:00 PM - 10:00 PM
• Sat: 06:00 PM - 06:00 AM
• Sun: 06:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities in a technology, media, and telecommunications location.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established site protocols and reporting requirements.
• Conduct regular and random patrols of the business, perimeter, access points, and common areas to help deter unauthorized activity.
• Monitor visitor, employee, and contractor access in accordance with site-specific procedures, documenting observations and escalating concerns as appropriate.
• Maintain accurate activity logs, incident reports, and shift handoff communications in alignment with Allied Universal and client requirements.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.