Security Officer | Community Safety & Guest Experience

comstock; Washington (District of Columbia); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

401K Match

Career Development

Opportunities for Advancement

Free Parking and EV charging

Parental Leave Program

Friendly Work Environment

Job summary

Comstock in Washington, DC is seeking a Security Officer for ParkX Management to help ensure the facility runs smoothly, safely, and remains a positive experience for residents, tenants, and guests. You will patrol hourly, control access for guests and vendors, enforce site rules, report safety concerns, assist with events, and coordinate with management to keep the plaza area secure and welcoming.

A valid DC security officer certification and strong customer-service skills are required, with

Qualifications

• High School Diploma.
• Must be certified security officer by the District of Columbia.
• Minimum of at least 1 year experience in customer-service related field.
• Valid driver's license without major violations.
• Flexibility to work after hours and weekends, as needed.
• Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships.
• Strong sense of urgency and problem-solving skills.
• Must be highly credible and trustworthy with high integrity.
• Must have a positive, can-do attitude and be able to fuel growth and innovation.
• Must be customer-focused and results-oriented.

Responsibilities

• Complete hourly patrol route of the property using the security system.
• Access control for guests, tenants and vendors.
• Ensure no property is being damaged.
• Conduct routine foot patrols in and around building.
• Perform other duties as assigned.
• Observation and reporting of safety.
• Issue banning notices to rule violators.
• Maintain file for Ban Notices and notify management when necessary.
• Maintain the appearance of the two plaza kiosks.
• Enforce the 'no dogs on the plaza' policy.
• Keep updated information and communicate to guests as needed.
• Report any unknown work to management.
• Notify Park X and property management for illegal parking.
• Communicate to guests about keeping fire access areas accessible.
• Close loading dock doors as needed.
• Report concerns to management.
• Assist Marketing before, during, and after events at Reston and Loudoun Station.
• Manage the valet at Reston Station; ensure plaza parking compliance.
• For special events, ensure plaza marketing plan is followed.
• Manage traffic onto the plaza and keep it moving.

Skills

Customer service

Communication

Time management

Attention to detail

Multitasking

Education

High School Diploma

Tools

DC Security Officer Certification

Valid driver's license

Job description

Comstock in Washington, DC is seeking a Security Officer for ParkX Management to help ensure the facility runs smoothly, safely, and remains a positive experience for residents, tenants, and guests. You will patrol hourly, control access for guests and vendors, enforce site rules, report safety concerns, assist with events, and coordinate with management to keep the plaza area secure and welcoming.

A valid DC security officer certification and strong customer-service skills are required, with