SECURITY OFFICER-Casino Security

Sycuan; El Cajon (CA); In loco; USD 42.000 - 62.000; Tempo pieno

Descrizione del lavoro

Sycuan is seeking a Security Officer to provide guest services, escort personnel, and monitor access. The role includes responding to incidents, maintaining lot security, and directing vehicle flow for events and daily operations.

Candidates should have a California Driver's License, a high school diploma or GED, and (preferred) POST or EMT certifications. Practical security knowledge, strong English communication, and the ability to stand for long periods are essential.

Competenze

• Guest service experience required or preferred.
• California Driver's License in good standing is required.
• Proven ability to communicate clearly in English, both written and verbal.
• Understand and follow security procedures and safety policies.

Mansioni

• Provides guest service by assisting guests with questions and directions and documenting medical incidents.
• Protects assets by escorting personnel and handling money and valuables as needed.
• Issues temporary badges to vendors/visitors and monitors security risks.
• Maintains security of parking lots and exterior property, patrols areas.
• Directs traffic in parking lots and manages event/vehicle flow.
• Documents security activities and prepares incident reports for authorities.

Conoscenze

Guest service

English fluency

Time management

Patrol procedures

Driver's license

MS Word

MS Excel

Formazione

California Driver's License

High School Diploma or GED

POST certification

Civilian traffic control certificate

Law enforcement experience

EMT certification

Strumenti

MS Word

MS Excel

Descrizione del lavoro

Job Purpose:

Provides security services to Sycuan guests and personnel and coordinates vehicular and pedestrian traffic flow

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

1. Provides guest service by assisting internal and external guests with questions and directions, responding to medical aides, assisting Emergency Medical Technicians, and documenting medical incidents. -40%

2. Protects Sycuan assets and personnel by escorting personnel transporting monies, papers, chips and other valuable assets, escorting repair and maintenance personnel into secured areas of the casino, assisting with Bill Acceptor problems, pulling and replacing money boxes, and refilling chip supplies at gaming tables. -30%

3. Maintains adherence to specified casino safety and access policies by issuing temporary badges to vendors and visitors, identifying security and safety risks, reporting risks, discouraging panhandling, loitering and sleeping on casino property, identifying under age visitors, requesting that they vacate the casino, and physically subduing disruptive guests if necessary according to established procedures. -10%

4. Maintains security of casino parking lots and exterior property by patrolling parking lots, reporting suspicious activity to Tribal Police personnel, and providing a written account of security related activities. -10%

5. Ensures smooth flow of vehicular traffic in and around casino parking lots by directing traffic to appropriate parking or holding areas, coordinating bingo bus and special event traffic on and off premises, providing jump‑starts, and authorizing towing/removal of vehicles parked in violation of parking policy. -5%

6. Provides written account of security‑related activities by documenting incidents in and around casino, preparing reports on criminal activities for law enforcement agencies, fueling security vehicles and recording fuel consumption in log book. -5%

Job Specifications:

Education and Experience:

Essential

• Guest service experience
• California Driver's License in good standing

Desirable

• High School Diploma or G.E.D.
• Law enforcement experience
• Civilian traffic control certificate
• Experience planning and directing traffic flow
• Casino experience
• POST certification
• EMT certification

Skills and Knowledge:

Essential

• Basic knowledge of security and patrol procedures
• Ability to evaluate unusual situations and make sound judgments
• Ability to appear for work on time
• Ability to effectively communicate with guests and team members
• Ability to communicate effectively in the English language
• Ability to compose written documents in the English language
• Ability to maintain professionalism and composure
• Ability to understand and follow verbal directives and written directions
• Ability to accept constructive criticism
• Ability to walk and stand for up to eight hours at a time
• Ability to bend and stoop
• Ability to push and pull money cart
• Ability to lift up to 45 lbs
• Ability to work in a smoking environment
• Working knowledge of MS Word and Excel

Desirable

• Knowledge of California Penal Code
• Working knowledge of directing traffic flow
• Successful completion of golf cart operation and safety training
• Multi-lingual

Supervisory/Managerial Accountability:

Direct: None

Indirect: None