Security Officer - Base Operator, at M&T Bank Stadium

Maryland Stadium Authority; Baltimore (MD); On-site; USD 42,000 - 56,000; Full time

Job summary

Maryland Stadium Authority is seeking a full-time security officer for the M&T Bank Stadium Security Operations Center at the Camden Yards Sports Complex. The SOC runs 24/7; candidates must be available to work evenings, nights, weekends and holidays.

You will monitor cameras and alarms, enforce access control, coordinate with staff and law enforcement when needed, and maintain logs and incident reports. The role requires vigilance, integrity, and strong communication in a high-traffic stadium

Qualifications

• High School diploma or GED required.
• Minimum three years of physical security experience.
• Pass background screening and possess a Maryland driver's license.
• Ability to work evenings/nights, weekends and holidays.
• Ability to operate under stress and respond to emergencies.

Responsibilities

• Monitor surveillance systems and respond to incidents in real time.
• Enforce access control and conduct visitor screening.
• Maintain incident and shift logs with accurate records.
• Coordinate with on-site security and local authorities as needed.
• Participate in drills and training to improve readiness.

Skills

Surveillance operations

Access control

Incident response

Communication skills

Documentation & reporting

Team collaboration

Education

High School diploma or GED

Tools

Two-way radios

Video management software

Alarm systems

Office software

Life safety systems

Job description

NATURE OF WORK

This is a regular, full-time security officer position that will be assigned to the M&T Bank Stadium Security Operations Center (SOC) located at the Camden Yards Sports Complex. The SOC operates 24 hours, 7 days a week to ensure the safety and security of the facility and its visitors. Candidates must be available to work evenings, nights, weekends and holidays.

EXAMPLES OF WORK

(The duties listed below are intended as illustrations of various types of work that may be performed. The omission of specific statements or duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

• Monitor and operate surveillance systems, including security cameras, alarms, access control and building life safety systems, to detect and respond to emergencies, hazards, threats or security breaches in real-time.
• Maintain situational awareness by monitoring multiple communication channels, such as radios, phones, and computer systems, to coordinate responses to security incidents and emergencies.
• Enforce compliance with security policies and procedures related tobuilding access and delivery procedures, including access control measures, identification checks, and visitor and vehicle screening protocols.
• Monitor contractor security patrols and conduct regular checks to ensure security protocols are being followed.
• Respond promptly to alarms, disturbances, or other incidents by assessing the situation, determining the appropriate level of response, and coordinating with onsite security personnel or external authorities, as needed.
• Keep accurate records of all security-related activities, including incident reports, shift logs, and equipment maintenance logs, to ensure compliance with security department policies.
• Conduct thorough investigations into security incidents or breaches, including gathering evidence, interviewing witnesses, and collaborating with law enforcement agencies if necessary, to identify perpetrators and prevent future occurrences.
• Provide support and assistance to employees, visitors, and contractors entering or exiting the facility, including verifying credentials, issuing access badges, assigning facility keys and access, and enforcing security procedures.
• Participate in training exercises and drills to practice emergency response procedures, improve teamwork and communication skills, and ensure readiness to handle crisis situations effectively.
• Collaborate with other security personnel, facility management, and external stakeholders to develop and implement security strategies, risk assessments, and contingency plans to mitigate potential threats and enhance overall security posture.
• Performs other duties and functions appropriate to the position as assigned and required by the security management team.

KNOWLEDGE, SKILLS AND ABILITIES

• Basic knowledge of general security practices and response procedures
• Basic knowledge of building and life safety system alarm systems
• Proficiency in using security-related tools and equipment, including two-way radios, office equipment, computer hardware and software, and video management software
• Possess situational awareness skills
• Have high ethical standards and high level of interpersonal skills to handle sensitive and confidential situations
• Customer service skills
• Ability to meet performance standards including attendance and punctuality
• Ability to conform to shifting priorities, demands, and timelines.
• Ability to work both independently and in a team-oriented environment.
• Ability to learn, read and write
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to express self clearly and concisely, orally and in writing.

Key competencies: critical thinking and problem solving skills, adaptability, communication skills and teamwork.

GENERAL REQUIREMENTS

• Specific educational and experience requirements are set by this agency based on the essential job functions assigned to the position.
• Any combination of education and experience that would likely provide the knowledge, skills, abilities, and key competencies necessary to successfully secure the complex is qualifying.
• Must successfully pass background screening, including criminal record checks (local, state and federal)
• Possess a valid driver’s license

MINIMUM QUALIFICATIONS

Education: High School diploma or GED certification.

Experience: Three years of physical security experience (private security, military, law enforcement, or corrections) within the last five years.

REQUIRED JOB SKILLS ASSESSMENTS

In our commitment to hire, develop, and retain a highly skilled team, all applicants may be required to complete assessments of job-related skills as a condition of employment.

WORKING ENVIRONMENT AND PHYSICAL DEMANDS

(The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions).

Environment-

Work may be performed in a standard office. The noise level of the work environment is usually moderate but may be occasionally loud due to alarms, equipment noise, etc. Employee may be required to work overtime hours including evenings and weekends.

Physical-

Primary functions require sufficient physical ability and mobility to work in an office setting; to walk, stand, or sit for prolonged periods of time;to lift up to 15lbs, to operate office equipment requiring repetitive hand movement and fine coordination including the use of computer keyboards; to operate a vehicle to travel to various locations; to operate and use specialized equipment; and to verbally communicate to exchange information.Work may also involve climbing ladders.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.