Security Officer Associate

Corewell Health; Grand Rapids (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay program

Discounts directory

Identity theft protection

Retirement options

Job summary

Corewell Health in Grand Rapids is seeking a Security Officer responsible for ensuring the safety and security of patients, visitors, and staff. The role includes patrolling the premises, responding to emergencies, and enforcing hospital policies.

The ideal candidate must have a high school diploma, be at least 20 years old, and possess relevant certifications. A comprehensive benefits package is offered for full-time employees.

Qualifications

• Must be at least 20 years of age with a valid Michigan driver's license.
• First Aid certification (AHA or ARC) required.
• Basic Life Support (BLS) certification required.

Responsibilities

• Patrol buildings and grounds to ensure safety and security.
• Document information on incident reports in a timely manner.
• Assist employees and visitors with directions and access control.
• Manage verbal/physical conflicts using appropriate techniques.
• Respond to and investigate suspicious or emergency situations.

Skills

Strong communication skills

Observation skills

Decision-making skills

Verbal de-escalation

Education

High School Diploma

Associate's Degree in Public Administration or Criminal Justice

Job description

Job Summary

The Security Officer is responsible for ensuring the safety and security of all patients, visitors, staff, and hospital property. This role involves patrolling buildings and surrounding grounds, monitoring for suspicious activity, and responding promptly to emergencies, disturbances, and safety hazards. The Security Officer enforces hospital policies and procedures, assists with access control, and provides a reassuring presence to maintain a calm and secure environment. Strong communication, observation, and decision‑making skills are essential for success in this role.

Essential Functions

• Maintains highly visible foot and vehicle patrols to detect or deter fire, accidents, violations of hospital policies and criminal acts
• Documents information on incident reports and other required documents in a thorough, factual and timely manner
• Assists employees, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other requests for assistance. Provides access control for secured areas
• Communicates, collaborates with, and provides appropriate information to patients, visitors, and members of the health care team
• Manages verbal / physical conflicts using verbal de‑escalation, physical presence, restraint techniques or other appropriate legal force options
• Responds to and investigates suspicious, criminal or emergency situations
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required ongoing training and education, including departmental specific requirements. Maintains required licensure and certifications

Qualifications

Required

• High School Diploma or equivalent
• 20 years of age with valid Michigan driver license.
• LIC-Driver's License - STATE_MI State of Michigan Upon Hire
• CRT-First Aid - AHA American Heart Association 180 Days
• CRT-Basic Life Support (BLS) - AHA American Heart Association 180 Days or
• CRT-Basic Life Support (BLS) - ARC American Red Cross 180 Days

Preferred

• Associate's Degree Public Administration or Criminal Justice
• 2 years of relevant related experience
• Law Enforcement Academy or Military (active duty) experience in an environment of comparable size and complexity

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Job Details

Primary Location: SITE - Butterworth Hospital - 100 Michigan St NE - Grand Rapids.

Employment Type: Full time.

Shift: Variable (United States of America).

Weekly Scheduled Hours: 40.

Equal Employment Opportunity Statement

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug‑free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on‑site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.