Security Officer- AM Shift

Hyatt Regency; Denver (CO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Free Room Nights

401k

Job summary

Hyatt Regency Denver at the Colorado Convention Center is seeking a full-time Security Officer for the AM shift (7am-3:30pm). The role focuses on the safety of guests, associates, visitors and vendors, with duties including incident reporting, badge issuance and building patrols.

You’ll interact with guests, resolve inquiries and respond to emergencies in a fast-paced hospitality environment. Qualifications include merchant guard license or eligibility, CPR/First Aid/AED training within 90 days

Qualifications

• Merchant guard license required or within 90 days of hire.
• CPR, First Aid, and AED trained or within 90 days of hire.
• Previous interactive customer service experience required.
• Previous security or hospitality experience preferred.
• Excellent verbal and written communication skills.
• Ability to stand for long periods and walk moderate distances.
• Flexible schedule including weekends and holidays.

Responsibilities

• Ensure the security and safety of hotel guests, associates, visitors and vendors.
• Respond to incidents and emergencies; document reports and maintain logs.
• Issue visitor badges, manage access control and keys.
• Perform building patrols and lock interrogations where required.
• Operate radios and coordinate with security team as needed.

Skills

Customer service experience

Verbal communication

Stand/walk ability

Flexible schedule

Job description

Organization- Hyatt Regency Denver Convention Center

Summary The Hyatt Regency Denver at the Colorado Convention Center is seeking a full-time Security Officer AM Shift (7am-3:30pm).

Organization- Hyatt Regency Denver Convention Center

Summary The Hyatt Regency Denver at the Colorado Convention Center is seeking a full-time Security Officer AM Shift (7am-3:30pm). Security Officers are responsible for the security and safety of the hotel, guests, employees, visitors and vendors; and for providing exceptional service for our guests. Officers have the opportunity to interact with our guests and associates by assisting them with questions, directions, incident reports, problems and in emergency situations. Other duties include issuing visitor badges, radios, and keys, maintaining accurate logs, reporting and completing incident reports, completing building patrols, lock interrogations, safe assists and handling any security related situations that arise.

• Must be merchant guard licensed, or within 90 days of hire.
• Must be CPR, First Aid, and AED trained, or within 90 days of hire.
• Previous interactive customer service experience is required.
• Previous security related experience or hospitality experience preferred.
• Candidate must be able to demonstrate excellent verbal and written communication skills.
• Candidates must be comfortable dealing with emergency situations.
• Candidates must be able to stand for long periods of time, be comfortable using stairs and walk moderate distances.
• Candidate must have afternoon and evening availability, including weekends and holidays.

This is a full-time opportunity and offers several benefits, including insurance packages, generous paid time off benefits, retirement plan, free hotel night stays, and much more.

Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

You are more than welcome.

Qualifications for this position:

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time and walk moderate distances
• Must be able to work a flexible schedule, including weekends and holidays
• Proficient in basic computer skills
• Previous security experience preferred

Benefits available with this position:

• Medical/ Dental/ Vision Insurance after 30 days
• Free basic Life Insurance after 30 days
• Free basic Short-Term Disability after 30 days
• Eligible to participate in a Flexible Spending Account after 30 days
• Vacation/ Sick Days
• 8 Paid Holidays
• 1 Floating Holiday per calendar year
• Complimentary Room Nights 12 per calendar year after 90 days
• Employee/Friends & Family Rate Room Nights
• Employee may elect to contribute 401k after 30 days
• Employee Stock Purchase Plan (ESPP) 5% discount
• Contribute to the 529 Education Savings Plan
• Jury Duty
• Bereavement Pay
• Complimentary parking in hotel garage
• Free Eco-Pass for RTD transportation
• Complimentary meal in High Plains
• Use of Employee Assistance Program (EAP)

The hours for this position are 7:00am - 3:30pm. Must be able to work any day of the week, including weekends and holidays.

The rate for this position is $23.00/hour.

Hyatt Regency Denver is seeking colleagues with unmatched service. We care for people so they can be their best.

This application window is anticipated to be open at a maximum of 30 days, starting August 6, 2026 or until a candidate is selected. Applications will be reviewed in the order in which they are received. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.