Security Officer/Acting Shift Manager | Full

Skycity Entertainment Group; North Kingstown (RI); On-site; USD 10,000 - 60,000; Full time

Job summary

Skycity Entertainment Group seeks a full-time Security Officer to provide vital security services and customer interactions. The role involves potential leadership responsibilities in managing security staff. Ideal candidates should demonstrate a strong customer service focus, good communication skills, and a security background. Benefits include competitive pay, staff discounts, and development opportunities.

Benefits

Competitive hourly rate

Staff discounts

Heavily subsidised staff meals

Parking

Qualifications

• Background in Security and ability to pass credit and criminal checks.
• At least 20 years of age.
• Basic computer skills preferred.

Responsibilities

• Provide front-line security services to ensure safety.
• Act as a Security Shift Manager when required.
• Manage daily tasks and customer interactions.

Skills

Customer Service

Teamwork

Communication

Judgement and Decision Making

Job description

Are you an experienced Security professional who'd like more customer interaction in your job? We may have just what you're looking for!

Mō te Tūranga | About the role:

Our Security Officers are a vital part of our team providing front-line Security services to protect the safety and security of our customers, staff and property. They're a dedicated and hardworking team who are often the first point of call for any issues that arise. As well as ad-hoc requests, they'll have a rotation of daily tasks to get involved in providing heaps of variety on the job.

This is a dual-rate position, meaning you will act up into the role of Security Shift Manager to lead the team on duty as and when required. When acting as Security Shift Manager, you will be remunerated at a higher hourly rate. To this end we are looking for applicants who have frontline supervisory and leadership experience who can demonstrate an aptitude for learning new skills and exercising good judgement and decision making. This is a full-time role, working 40 hours/week on a rotating roster - weekend availability is required for this position. Preference will be given to candidates who are flexible in their availability.

Mōu | About you:

Being a customer service role, you'll be someone who loves dealing with customers and you'll have a positive attitude to boot. You'll enjoy putting in the effort with your appearance, always looking your best and you'll be happy standing for long periods of time. Obviously, you'll be friendly and approachable, but you'll also be professional and able to quickly think on your feet where needed. You'll love talking to our customers and have great communication skills both written and verbal, and you know the importance of being a team player.

The must-have's

Firstly, you'll need to be at least 20 years of age and have a background in Security. You will need to hold or be able to obtain a COA which involves passing a credit and criminal history check. Our busiest periods at SkyCity are weekends, so availability to work Friday and Saturday nights is essential. It would also help if you had some basic computer skills.

Ngā painga | Benefits

We've got amazing development opportunities within the company, fun activities throughout the year and the chance to make magic being part of the home of entertainment! A competitive hourly rate, staff discounts, heavily subsidised staff meals and parking and much more! Come on, get involved and make your mark at SkyCity!

At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.

SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care.